Zoom Contact Center Pricing

“SSO should be a free feature on all paid plans, and not gate-kept behind the most expensive ones.”

“Feels like some McKinsey consultant decision from the 90s: ship support overseas to cheapen the cost and incentivize customers to pay for some higher tier of support where they will actually get...”

“We are saving monthly on the reduced cost of our phone charges.”

“Cost savings Time savings - easy to setup/administrate Decent tool for external video calls.”

“So, the value of the money we were spending was dramatically increased. … Moving to Zoom Contact Center has been an absolute game changer; our primary goal was to reduce phone bills, and with Zoom Phone and Contact Centre, we achieved 81% cost savings during the festival’s...”

“we have improved collaboration a bit of cost savings in the beginning as we consolidated older systems but expanded on what we can do has unified many tools for us and is easier to support.”

“Cost savings Chat bot for member use Contact Center flows.”

“Cost saving from previous provider Better control over contact center Easier to manage.”

“Return on Investment Ease of use and setup.”