VidCruiter Reviews and Ratings

Rating: 6.7 out of 10

Score

6.7 out of 10

Community insights

TrustRadius Insights for VidCruiter are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy Setup: Several users have found VidCruiter to be relatively easy to set up, even for those who are first-time users of an Applicant Tracking System. They appreciate the user-friendly interface and the ability to customize the platform quickly without requiring any coding abilities.

Excellent Support: Many reviewers have praised VidCruiter's support team for their ample assistance during the setup process and ongoing use of the software. The support is provided through various channels such as email, phone, and internet meetings. Users find the help chat feature particularly helpful due to its quick response time and supportive nature.

Unique Video Integration: Users appreciate VidCruiter's unique integration of video and live interviews within their platform. This feature provides a more personal feel when evaluating applicants, allowing recruiters to assess candidates' communication skills and other qualities effectively.

Reviews

12 Reviews

VidCruiter Review

Rating: 1 out of 10

September 30, 2022

Use Cases and Deployment Scope

I recorded interview responses for the initial screening "interview" and received a performance task & attempted to submit it.

Pros

Automation
Great support
Clean design

Cons

Humanizing the experience for applicants
Give more information about how the video will be used
Clarity on deadlines for performance task
The error message is vague ("Either you have withdrawn from this process or the deadline to complete this process has been reached") which one? You should know!

Likelihood to Recommend

In my opinion, it is WELL-SUITED for companies with a priority focused on efficiencies, and you don't mind that candidate only interacts with bots. I feel it is LESS APPROPRIATE for hiring highly skilled workers who are also doing their own evaluation during the candidate review process about how valued they will be as employees. EXPLANATION: I was a candidate user, so my experience depends on the setup by the company that I applied. This "interview" experience is unique because, by default at least, there is no feedback about how my responses are received. In my case, the only "feedback" I received was a week later when I got an automated request to complete of a performance task. The task said I had 5 days to complete and it was an intensive task. There was not a specific due date/time shown. (Is it precisely five 24-hours days from receiving the initial email, from when I clicked, or when set up?). I did receive a separate brief email communication with a specific date, but no time zone was given. So after 5 evenings of working on it in separate programs to create the pdf, I went back to the site to submit it and got this error message: "You no longer have access to this page. Either you have withdrawn from this process or the deadline to complete this process has been reached." Shouldn't the program know that I hadn't withdrawn and when the deadline was? It was such a terrible experience to me that it has completely changed my perspective on the company I applied to.

Verified User

Contributor in Research & Development (1-10 employees)

Vetted Review

1 year of experience

VidCruiter digital interviews

Rating: 10 out of 10

Incentivized

November 2, 2021

Use Cases and Deployment Scope

VidCruiter is used as our online interview platform. We use VidCruiter for our certificated applicants to complete a pre-recorded digital interview. This allows all applicants an opportunity for an interview at their own convenience and allows the administrators the ability to review their interviews at their own convenience as well. We have also recently implemented the use of the live interview function of VidCruiter. This has allowed us to continue hiring classified employees during the pandemic and work from home status. We still use live interview now for our positions even though we have returned to in-person.

Pros

The help chat is very quick to respond and take suggestions and assist until the problem is resolved.
The platform is very customizable. With emails you want to auto send to applicants.
There is no need to create a log in for users. From the administrators to the applicants, everything is easy to use and based on a clickable link.

Cons

Our HR department would like VidCruiter to have a texting function so we can use that as another point of communication.
The ability to select different lengths of time slots for live interviews.

Likelihood to Recommend

VidCruiter is best suited for those that want to be paperless and go the digital route. VidCruiter gives the option to record the live interviews so they remain on the platform if we ever need to go back to review. In my opinion there is not a scenario where this is not appropriate, because if you don't see a function of interest, VidCruiter will consider creating it or figure a way to make it happen for you.

Regyna Jones

Human Resources Technicina Sr in Human Resources at Twin Rivers Unified School District (1001-5000 employees)

Vetted Review

3 years of experience

VidCruiter Review

Rating: 7 out of 10

Incentivized

November 2, 2021

Use Cases and Deployment Scope

We currently use VidCruiter as a function of our hiring process. We work with clients for C-suite positions and use the tool to be able to create questions for video responses. It has allowed our candidates the ability to be more involved in the application process and create a video experience of the candidates for our clients. It solves candidate engagement earlier in the hiring process allowing candidates to see how interested we are in them and their overall skill set.

Pros

Great training from the team!
Solid follow up on questions in a prompt manner!
Their ability to take over functions so you are only worried about the big picture items.
Ease of use of the platform!

Cons

Decreasing the amount of features on the platform for new users.
Creating a streamline approach for backend usability.
Single account managers to life-time of the contract terms.
Creation of fluid training materials (outside of videos) for client understand.
Continuous check-ins.

Likelihood to Recommend

VidCruiter is best suited for one-way video communications from clients or candidates. It allows the end-user the ability to speak vs. type and text.

Joshua Smith

Director of Client Services in Professional Services at VisionSpark (1-10 employees)

Vetted Review

1 year of experience

View profile

Vidcruiter is a simple ATS with big time saving features

Rating: 7 out of 10

Incentivized

November 2, 2021

Use Cases and Deployment Scope

Our organization uses Vidcruiter by the Staffing and HR team as an ATS. We use it to hire over 800 seasonal associates and about 15 full-time associates every year. Our organization has 5 users that interact with Vidcruiter on a daily basis. It helps us to keep track of our applicants in an organized way.

Pros

Keeps track of our applicants in organized folders and categories
Able to run reports on many fields within Vidcruiter
Can conduct video interviews within the system

Cons

Wish there was even a better way to build reports within. Not every category is reportable.

Likelihood to Recommend

It is great as an ATS if you have more than one application type, we have multiple, so you can easily switch from one application to the next. We can use pre-recorded questions and can conduct live video interviews right in the system. It can auto-send emails and communication based on your needs. The one issue we have is running reports to keep track of how many applicants we get per month as they go through the particular stages, to keep track of KPIs of our recruiting team. Wish there was a better way to do this.

Verified User

Director in Human Resources (11-50 employees)

Vetted Review

4 years of experience

Excellent product-- even better customer service!

Rating: 10 out of 10

Incentivized

November 2, 2021

Use Cases and Deployment Scope

We are using Vidcruiter across the Talent Recruitment department to initially screen candidates in consideration for roles. Some external departments to talent also use it when they are looking to hire staff and our department sets them up with a Vidcruiter interview to screen candidates.

Pros

Ability to edit and change rubrics as needed within a video
Easy to use and understand
Their customer service is superb

Cons

The integration to our ATS was a little slow (and still not up yet although I think the last stretch is on our end)

Likelihood to Recommend

Vidcruiter is great for initial screening purposes. I love that we can use it as a tool to initially screen candidates and determine what next steps would be best in the process but don't have to commit to doing a phone call or more. We can watch the videos on our own time and then make decisions. I would say it is less appropriate after you've engaged with the candidates (such as a phone call or in-person interview) and then have them do some kind of video interaction (but that's a preference and thinking about candidate experience)

Valerie Salas

Director of Recruitment in Human Resources at KIPP Texas Public Schools (1001-5000 employees)

Vetted Review

3 years of experience

VidCruiter - Exactly what you need for video interviewing!

Rating: 10 out of 10

Incentivized

November 2, 2021

Use Cases and Deployment Scope

We are utilizing VidCruiter to screen applicants to cut down on the face-to-face interviews of candidates that would not be a good fit for our organization. VidCruiter allows hiring managers a glimpse into a potential candidate before inviting them in for a more thorough vetting process. By using VidCruiter, our hiring managers have saved precious time!

Pros

Customizable
Great Launch Team and Support
Easy to use and access

Cons

Integration with ATS

Likelihood to Recommend

We have created long-standing positions within VidCruiter so that all of the legwork is done initially. If we need to tweak something, that's easily done. VidCruiter can be used more like an ATS, but we are only utilizing it as a link-based video interview. What this means is we send a link to an applicant who then clicks on it once invited. The option exists for applicants to post the link to a particular job, but with our ATS, the link-based method was the best way to go.

Eric Melnyczenko

Director of Human Resources in Human Resources at Flossmoor School District 161 (201-500 employees)

Vetted Review

1 year of experience

View profile

Vidcruiter saves time and money with a robust process

Rating: 9 out of 10

Incentivized

October 25, 2021

Use Cases and Deployment Scope

Managing our recruitment process end to end including video, sharing files with clients. We have customized the workflow to suit our recruitment process. It saves me an admin assistant. We utilize the automated workflow and customer experience. All our jobs are customized to suit the client this is easy to do using the back-end system.

Pros

Automation
Video interviewing
Easy to use backend system - can customize quickly
Reporting on job outcomes, timelines

Cons

Sharing files from one position to another is a little clunky

Likelihood to Recommend

Bulk recruitment Managing varied applications Keeping a strong recruitment process in place for uniformity Rating system is excellent

Sandra Karamitelios

Director in Corporate at Recruitment Central (Qld) Pty Ltd (1-10 employees)

Vetted Review

5 years of experience

View profile

The tool to improve your intervening capabilities

Rating: 10 out of 10

Incentivized

June 1, 2021

Use Cases and Deployment Scope

We are using the VidCruiter tool to perform video interviews with our candidates across the whole organization. It helps us a lot with connecting our hiring managers with candidates in virtual reality. Thanks to the tool we manage to improve our recruitment process and simplify it and reduce the impact of the COVID19 pandemic on our recruitment process.

Pros

simplicity of setting up the templates
ease of use
clear and simple interface
VidCruiter support and implementation Team

Cons

reporting capabilities (and we are in discussion how it can be enhanced)
search options could be improved (for a big organization it lack of few filter options and we work closely with VidCruiter Team to improve it already)

Likelihood to Recommend

If you need a good, well-performing video-interview tool, VidCruiter is the best tool we had a chance to work with. It offers a chance to simplify and save a lot of time with setting up the initial interview, especially if you tend to ask similar questions to all candidates in the first interview to assess who will be invited to the next step.

Verified User

Employee in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

VidCruiter has lifted the quality of our hiring

Rating: 10 out of 10

July 20, 2015

Use Cases and Deployment Scope

VidCruiter is currently used to hire 80-100 seasonal outdoor education instructors for our 3-4 month spring and fall seasons. Later we will add other seasonal and full time positions (we are still on our first season). As the director of operations, I have set it up, maintain it and am the main person using it for hiring on a daily basis. Other managers review and rate the candidates and sit in on interviews. Previously we had our own homemade system that was entirely manual. VidCruiter really helps with keeping everything in one place and easily organized for applicants and HR staff.

Pros

VidCruiter is my first Applicant Tracking System but it was still relatively easy to set up exactly to our needs and there was lots of support over email and the phone / internet meetings during the setup and after. It is easy to use and update too, no coding ability needed.
The integrated video and live interviews are unique to VidCruiter and why we chose it over competing products. They are easy to setup and use and provide the HR staff with a much more personal feeling for who the applicants are.
The auto rating of the applicants and their references along with the easy rating of applicant video interviews and any other data entered sorts applicants after what abilities are important to your company and makes it easy to start with the most suited candidates and work your way down.

Cons

As there are constant ongoing improvements and development done to make it as good as possible and to incorporate the clients specific needs, some functions may not be well documented. The very responsive support staff make up for this though through email and phone follow up whenever needed.
Some functions may not be supported but the development team is very responsive in working on developing solutions for the clients specific needs, which may later benefit other customers too.

Likelihood to Recommend

Video and live interviews built into the software has enabled us to have a more personal understanding of who the applicants are. Many of our applicants are out and about and only have internet access on an infrequent basis. The software and setup is flexible enough that we can meet their special needs also. The continued development and very responsive customer support means that we have been able to find satisfactory solutions to all our particular needs.

Lars Godthaab Nielsen

Director Of Operations in Human Resources at Dragonfly Ltd. (51-200 employees)

Vetted Review

1 year of experience

Can Track Champs

Rating: 10 out of 10

July 6, 2015

Use Cases and Deployment Scope

We used VidCruiter to help us recruit, and manage over 300 volunteers. In the 2013 Canadian Track and Field Championships, I came into the role of Volunteer Chair at a late date and all the processes were on paper. It became clear very quickly that an online method would save time in the application process, and improve communications with the volunteers throughout the whole process.

Pros

VidCruiter grasped what it was that we needed and wanted to understand how their product could improve the experience of the applicants and volunteers.
We had people with various experience with technology on the planning team, and Remi's patience and professionalism with everyone involved meant that we could all get behind this new process. We also increased our volunteer roll from the previous year, and saved a lot of time so that we could focus on the event and less on the volunteer tracking process.
Their service orientation is very strong. I never once felt that we were falling behind and could always get in touch with VidCruiter when needed.

Cons

This was my first time developing something like this with a company like VidCruiter and was very satisfied with the process.

Likelihood to Recommend

The product we developed was very useful for our purposes. Had we known what this product could do, and with enough time, we may have explored different application methods for different types of volunteers.

Chris Robicheau

Chair of Volunteers for the 2013 and 2014 Canadian Track and Field Championships in Human Resources at Government of New Brunswick (11-50 employees)

Vetted Review

1 year of experience

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Reviews and Ratings

VidCruiter has lifted the quality of our hiring

Rating: 10 out of 10

July 20, 2015

Use Cases and Deployment Scope

Pros

VidCruiter is my first Applicant Tracking System but it was still relatively easy to set up exactly to our needs and there was lots of support over email and the phone / internet meetings during the setup and after. It is easy to use and update too, no coding ability needed.
The integrated video and live interviews are unique to VidCruiter and why we chose it over competing products. They are easy to setup and use and provide the HR staff with a much more personal feeling for who the applicants are.
The auto rating of the applicants and their references along with the easy rating of applicant video interviews and any other data entered sorts applicants after what abilities are important to your company and makes it easy to start with the most suited candidates and work your way down.

Cons

As there are constant ongoing improvements and development done to make it as good as possible and to incorporate the clients specific needs, some functions may not be well documented. The very responsive support staff make up for this though through email and phone follow up whenever needed.
Some functions may not be supported but the development team is very responsive in working on developing solutions for the clients specific needs, which may later benefit other customers too.

Likelihood to Recommend

Lars Godthaab Nielsen

Director Of Operations in Human Resources at Dragonfly Ltd. (51-200 employees)

Vetted Review

1 year of experience