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Verbit Reviews and Ratings

Rating: 9.4 out of 10
Score
9.4 out of 10

Community insights

TrustRadius Insights for Verbit are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users have made several recommendations for Verbit based on their experiences. The most common recommendations are as follows:

  1. Conduct a live test in the actual environment to determine the quality of service. This recommendation emphasizes the importance of evaluating Verbit's performance in real-time situations. By doing this, users can assess the accuracy and reliability of the transcription service.

  2. Clarify requirements succinctly and follow up if certain jobs don't meet expectations. Users suggest that it is essential to communicate specific instructions clearly and concisely to ensure the desired outcome. If any discrepancies or issues arise, following up with Verbit can help address these concerns and improve overall satisfaction.

  3. Use Verbit as a captioning provider after conducting thorough research and experiencing positive results. Users who have extensively researched various captioning options recommend Verbit based on their positive experiences. They highlight the successful captioning of a substantial amount of video content, indicating its reliability and suitability for such tasks.

These recommendations collectively emphasize the need for thorough evaluation and clear communication when working with Verbit, ensuring satisfactory outcomes in transcription and captioning tasks.

Reviews

1 Review

Verbit - great captions at a great price.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Verbit for captioning of video assets that eLearning has created or touched while designing courses for higher education. We also use the service for captioning to meet ADA requirements for accessibility. Both of these usage cases span the whole organization and affect several thousand students, professors, and staff.

Pros

  • Quality captioning. Very few issues with transcriptions.
  • Quick turnaround.
  • Easy to use.

Cons

  • Being able to search for entries to caption using a unique ID from Kaltura.

Likelihood to Recommend

<div>Verbit offers a captioning service that meets our requirements and is less expensive than other services we have used in the past. It offers a web interface as well as being integrated into our LMS (Canvas) so it is very flexible in how we can use it. </div><div>Since it is integrated with our media management software (Kaltura), it works seamlessly in the background. </div><div>One caveat is that you can't search for a unique ID number in the web interface, so if you have two or more videos that have the same name, you don't know which one to caption.

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CL
Chris Luker
Media Manager at SLCC (1001-5000 employees)
Vetted Review
Verbit
2 years of experience