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TheraNest by Therapy Brands Reviews and Ratings

Rating: 7 out of 10
Score
7 out of 10

Community insights

TrustRadius Insights for TheraNest by Therapy Brands are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Well-implemented tracking sessions: Many users have praised the product for its well-implemented and efficient tracking sessions feature, which allows for easy monitoring of progress. This feature has been described as intuitive and user-friendly, making it a valuable tool for staying on track with goals. Some reviewers also mentioned that the tracking sessions feature helps them stay motivated and accountable.

Excellent telehealth features: Reviewers have consistently mentioned that the telehealth features provided by the product are excellent, enabling seamless communication and remote healthcare services. Users appreciate the convenience and accessibility of being able to connect with healthcare professionals from the comfort of their own homes. The telehealth features have been especially helpful during times when in-person visits may not be possible or convenient.

Convenient scheduling functionality: The scheduling functionality of the product has been widely appreciated by users, who find it convenient and reliable for setting up appointments. With an easy-to-use interface and timely notifications, scheduling appointments has become hassle-free for many customers. Users also appreciate that they can easily reschedule or cancel appointments if needed.

Reviews

3 Reviews

TheraNest is THER-rific!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Electronic medical record for client therapy session notes (SOAP notes), assessment reports, and Individualized Family Service Plan (IFSPs). We also use it to schedule and manage appointments, track cancellations, and code each appointment for billing. Our entire organization, Radiant Kids Therapy, utilizes TheraNest - from treating clinicians to clerical staff. Clinicians also use the TheraNest app to complete therapy documentation during home visits.

Pros

  • Well-organized layout
  • Syncs to Google Calendar
  • User friendly

Cons

  • Make it easier to see if a note is linked to an appointment
  • More options for making employee availability blocks
  • Synced appointments still show up after client is archived

Likelihood to Recommend

TheraNest is appropriate for clinical practice and seems well-suited for providing speech-language and other allied health services. Without firsthand experience billing, it is difficult to provide input regarding the ease of billing with this software. I have yet to see how TheraNest would work for clients with multiple insurance types. I trialed the TheraNest video conferencing near the beginning of 2020 (start of global pandemic), but the feature had glitches and I have since discontinued use of this feature.

VU
Verified User
Employee in Professional Services (11-50 employees)
Vetted Review
TheraNest by Therapy Brands
3 years of experience

Great option for a Practice Management Software!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

TheraNest is the PMS that our entire company uses. Counselors and administrative staff professionals utilize the software to track sessions, billing, and clinical data. Given that is it cloud-based, TheraNest allows us the opportunity to stay connected to our clients and staff at all times (even when the wifi is down, we can use another data source.)

Pros

  • Tracking Sessions
  • Telehealth Features
  • Scheduling

Cons

  • Client Portal
  • Report Features
  • Glitches in System Often Occur

Likelihood to Recommend

TheraNest seems well suited for a provider just getting started who is interested in an all-in-one software to assist with client tracking, scheduling, and billing. However, it may not be well suited for a large provider group with multiple departments that are in need of many features such as accounting reports and itemized billing.

VU
Verified User
Administrator in Customer Service (11-50 employees)
Vetted Review
TheraNest by Therapy Brands
4 years of experience

Easy Billing and Consistent Deposits

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We have two Mental Health programs that use TheraNest to bill their therapy clients. This solved our issue during COVID of not being able to collect payments in person. We now can have the client log in to their own portal and pay their invoices with ease.

Pros

  • Adding new features
  • Bank deposits are timely and consistent

Cons

  • There is no way to call and speak with a customer service representative

Likelihood to Recommend

TheraNest is great for keeping a calendar of past and upcoming appointments. You can have client profiles, make invoices, send invoices to the client's email, and collect payment all on the site.

VU
Verified User
Administrator in Quality Assurance (1001-5000 employees)
Vetted Review
TheraNest by Therapy Brands
1 year of experience