Tango Card Reviews and Ratings

Use Cases and Deployment Scope

I received an email link for money from Tango as payment from GLG for a consultation, but I did not spend the funds until a few days before the Tango expiration date. Due to a shipping issue with an on-line purchase using the Tango card credit, the funds were returned/credited to the Tango Card one day after expiration. However, since the card is now expired, I do not have any access to those funds (but the return credit link apparently works fine to take the money back!) I spoke with a customer rep the day before the return of funds, and he assured me that I could get access to those funds since Tango could modify the expiration date. Since there are no fees charged by Tamgo, it's clear that its profit is made by applying strict deadline rules and by pocketing all of the unused funds - in this case it was an easy $650 for Tango!

Also, on the last evening I tried to spend the remaining $35 when it was only 10pm in California -- apparently, the deadline is eastern or central time (even though Tango is a west coast company!)

It will be interesting to see if Tango makes any accommodation for the funds that were returned/credited back to my Tango account...

Likelihood to Recommend

If you use this program to provide gift cards make sure to warn the recipients to use them asap! In my experience, strange things can happen with on-line purchases. Maybe send a reminder to the recipient explaining that Tango is "banking" on you not to spend all of the funds.

Use Cases and Deployment Scope

Tango Card is the chosen payment card provider for a 3rd party my organization uses for employee recognition. Employees are able to transfer all or a portion of their balance into one of many forms of recognition. One option is a virtual visa card, but Tango Card has unilaterally and arbitrarily opted to place an expiration date on these claim codes AND balances. This is not standard practice as many consumers are able to hold a gift card without expiration dates. Further, the "claim code" does not apply to Utah law as UC §67-4a-102 which means the gift card was never issued, meaning I was taxed on these funds as earnings despite Tango Card being in possession of these funds 100% of the time.

For most, this would just be a frustrating issue you can work through with customer service. However, multiple attempts to correct this issue, including having Motivosity request on my behalf to re-issue these funds, AND creating a business case with the Better Business Bureau, has been met with negative customer service responses. I am recommending my organization terminate their contract with Motivosity as a result of Tango Card's anti-consumer practices.

Likelihood to Recommend

Tango Card is not well suited for any business given their poor customer service responses and unwillingness to work with end-user AND interim 3rd party.

Use Cases and Deployment Scope

We've used Tango Card for the past three years to reward our clients' customers for completing satisfaction surveys across five countries. The platform has given us the flexibility to provide incentives without transaction or delivery fees in multiple currencies while giving respondents a wide variety of redemption options. It's greatly streamlined the incentive process for us while saving significant costs.

Likelihood to Recommend

Works great for market research, and for large batches of fulfillment. Where it shines most for me is in the international realm. We do tracking studies across dozens of countries and this has been a great help for us in making those studies feasible.

Use Cases and Deployment Scope

As a loyalty program provider for businesses, Preferred

Patron Loyalty integrates Tango Card as a digital rewards option for our merchants.

Our merchants love that our Tango Card integration is seamless and allows them

to offer rewards for major brands; brands that are highly desired by their

consumers. This helps increase the overall value and effectiveness of

their Preferred Patron rewards program. Loyalty members love the instant

gratification they get when they cash in their points for instantly downloaded

Tango Cards! The Tango Card API is very reliable and works great!

Likelihood to Recommend

There is not one specific industry that Tangocards is better suited to as we make digital rewards available to all our customers as an option for the rewards they elect to offer to their customers.

Use Cases and Deployment Scope

We used Tango Card to help incentivize our sales team as well as reward clients. We used it in small doses but it was great to use and was really easy. Our team and clients found it very easy to use and appreciated the wide range of companies to choose from.

Likelihood to Recommend

We used Tango Card to help incentivize and motivate our sales team and provide cards for them upon certain successes. We also used Tango to motivate our clients for certain things such as renewals, performances, etc. We help internal and external competitions where we used Tango Card for the winners. They very much enjoyed this as well as the tool.

Use Cases and Deployment Scope

We run health and well-being courses. The gift cards are incentivized for completing a course. This has replaced the hassle and expense of using physical gift cards.

Likelihood to Recommend

It is perfect for my business of fulfilling incentives. I have a list that is uploaded and can also do one-offs for clients.

Use Cases and Deployment Scope

Tango Card is used by my organization to help increase our survey response rates for surveys of high importance to our board of directors, by means of offering gift card incentives. It is used primarily by the marketing department, but for the sake of the whole company. It addresses the problems of low response rates due to survey fatigue.

Likelihood to Recommend

Tango Card is well suited for companies that want to increase their survey response rates by means of offering gift card incentives, nationally and internationally. It's especially well-suited for companies that use survey platforms/tools/third-party contractors that are not common like Qualtrics and SurveyMonkey, due to the ability to import respondents via excel files.

Use Cases and Deployment Scope

The financial organization [I] am working for was looking for a e gift card platform to address it's requirement to fulfill various customer needs on e gift cards. Tango [Card] helped us to overcome this and it was a one stop solution for e cards for the bank. It was used by bank-wide to fulfill it's customers needs.

Likelihood to Recommend

When it comes to card platforms, Payment Card Industry Data Security Standards or commonly known as PCIDSS was compulsory as a banking institute. Tango Cards is PCIDSS 3.2 fully complied. It gives you the company as well as it is customers confident that the their Card numbers are secured with the bank.

Use Cases and Deployment Scope

I have been using Tango Card, as I received them for the surveys I submitted online.

Likelihood to Recommend

Well suited: I tried many options to use Tango Card which comes only in USD in India but got only one option. I was finally able to spend on Pepperfry.

Not well suited: Tried to use Amazon, but always got failed.

Use Cases and Deployment Scope

We use Tango as our digital rewards management provider connected to our online consumer panel platform (through FocusVision Kinesis Panel). Using Tango's API our panelists redeem points earned for projects on our platform towards a Tango Card that is redeemable wherever they want. It's being used only for 1 consumer panel managed by my organization with about 18,000 users. It's very hands-off in terms of how the redemptions work so that is a great thing not to have to worry about. Since it works well enough to not need user support and is intuitive enough for the non tech-savvy it saved me a lot of time in administering.

Likelihood to Recommend

Having had the exact same setup with Giftbit's API, Tango Card is very well suited to be your online rewards mall provider to a consumer community. It also functions well for manual campaigns where you need to send a batch of people a set amount of incentives. Cannot immediately think of flaws or situations where I wouldn't recommend using it.