RMail Reviews and Ratings

Use Cases and Deployment Scope

I use RMail to send encrypted emails with my company Gmail account.

Likelihood to Recommend

RMail is great for sending emails with information that is sensitive but that the recipient is not going to put a lot of work into retrieving. I do psychological evaluations for criminal courts and I use it to send reports to courts and attorneys. I need to use something compatible with HIPAA privacy rules, which courts and attorneys are typically not as concerned about. If they had to use a password or go to an outside web address to retrieve the email, they wouldn't do it. It's also common for an attorney to say they didn't get an email, but I always know if they did or not, and I have clear documentation of it, which is important in legal cases.

Use Cases and Deployment Scope

RMail has been thoroughly designed to solve all our problems with little to no effort, it makes us happy to have found a solution that works just like we need.

Likelihood to Recommend

Every time any question, suggestion, or idea of improvement has come up to mind, RPost's customer success team has heard us and delivered as soon as possible. There is so much more to RMail, and it keeps growing and improving day by day.

Use Cases and Deployment Scope

We use RMail in situations which involve sensitive information such as patients´ medical records, or even internal use. We mainly use RMail to secure our communications, and also to be certain that these emails are being delivered and opened.

Likelihood to Recommend

Now I send everything through RMail. We mostly work with long forms with sensitive information, and it helps me feel secured, knowing that I can send any file without compromising any patient information.

Use Cases and Deployment Scope

We needed a secure and compliant way to internally and externally communicate, and work with sensitive information, and we were looking for a service that gave us peace of mind.. and we found it in RMail!

Likelihood to Recommend

I find RMail to be the best tool when wanting to communicate with partners. We manage sensitive information, and RMail has helped us secure it and prevent any possible leaks.

Use Cases and Deployment Scope

I use RMail in situations where a typical e-mail will simply be insufficient. Examples of such situations include where I need to confirm that a specific document, a notice of a deadline, other notice, or other legally sensitive information was received by one or more recipients, and in certain exceptional cases, that a specific e-mail was delivered and opened by specific times. Essentially, I use it as an advanced e-mail tracker.

Likelihood to Recommend

The best scenario for when RMail is appropriate occurs when you wish to protect against someone claiming that he/she never received an important e-mail and/or important attachments. A variant of this is where you wish to establish that someone is "ghosting" you or simply has chosen not to respond when he/she should be responding. A situation where RMail is less appropriate occurs when you wish to send a simple, friendly e-mail to someone who is expecting a response. Here, using RMail is overkill.

Use Cases and Deployment Scope

We use RMail internally and for our clients. We are a managed service provider to dentists, who have to abide by HIPAA regulations. RMail is the way we prefer to send encrypted email compliantly and securely. It's very easy to use, since it plugs into Outlook or Gmail through Chrome, and it works in all of our dental practices, as well as for our own internal use.

Likelihood to Recommend

RMail is perfect if you are looking for HIPAA complaint way to send patient information securely. The tracking of each message is required by HIPAA, and it is also supplied by RMail. Also, you can submit an email for electronic signature, which saves a ton of time waiting for snail-mail. Our clients tend to love RMail, because they're usually changing from something else that ends up generating a lot of calls from people who can't open their emails - RMail solves this by utilizing the TLS technology

Likelihood to Recommend

It's a very easy system to use without any special software. However, it's worthwhile taking the time to understand the RPost system so that you don't make mistakes, such as not getting and not archiving your RPost verifications. In addition, if you use an enterprise email system, you may find that RPost is already integrated into it.

RPost works well for situations where you would send registered mail, that is, important or legal communications. Since it is considerably less trouble than sending registered mail, one is inclined to use it more often. For instance, for certain transactions you might want to send every email via RPost instead of just the most crucial emails.