ManageEngine Applications Manager Reviews and Ratings

Rating: 8 out of 10

Score

8 out of 10

Community insights

TrustRadius Insights for ManageEngine Applications Manager are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Comprehensive Monitoring Support: Users have appreciated the extensive support for monitoring and managing web servers, including popular ones like Apache, Nginx, and IIS. The variety of supported servers has been a key factor in users' positive experiences.

Intuitive Administration Interface: Reviewers have found the administration interface to be intuitive and easy to use, allowing for quick access to important functions. This user-friendly interface has contributed to efficient system management according to customer feedback.

Effective Security Enhancements: Customers have commended the quick integration of improvements and security fixes through frequent updates, enhancing the overall security of the system. The consistent updates have instilled confidence in users regarding system protection.

Reviews

13 Reviews

An Evaluation of ManageEngine Application Manager

Rating: 10 out of 10

Incentivized

April 17, 2024

Use Cases and Deployment Scope

We utilize ManageEngine Application Manager to monitor and manage our goverment organization's critical applications and infrastructure servers . It addresses all the business problems related issues to application performance, availability, and resource utilization. Our use case encompasses monitoring various applications across multiple servers to ensure optimal performance and proactive issue resolution.

Pros

Monitoring
Notification and Alarm
proactive issue resolution

Cons

Simplified licensing model with clearer pricing structures and options for different organizational sizes and requirements to improve transparency and ease of procurement.
More robust reporting functionalities with customizable templates and scheduling options for generating comprehensive performance insights and trend analysis reports.
Advanced anomaly detection algorithms and predictive analytics to proactively identify and mitigate potential issues before they impact application performance.

Likelihood to Recommend

ManageEngine Application Manager works well for monitoring basic server health, like CPU and memory usage.It's good for tracking the performance of common applications such as web servers and databases.

It's also helpful for sending alerts when something goes wrong with these applications.

Verified User

Administrator in Information Technology (501-1000 employees)

Vetted Review

2 years of experience

Simplify Your IT Monitoring with ManageEngine Applications Manager's User-Friendly Interface

Rating: 10 out of 10

Incentivized

March 3, 2024

Use Cases and Deployment Scope

The product helps us to identify and resolve issues related to database performance, availability, and security.

Pros

The product offers comprehensive support for monitoring and managing web servers, including Apache, Nginx, and IIS.

Cons

The product could benefit from improved support for monitoring and managing data analytics and big data applications.

Likelihood to Recommend

Monitoring and managing the performance of other types of application frameworks or libraries.

SURAJIT MITRA

Sr Engineer in Information Technology at Pc Solutions (51-200 employees)

Vetted Review

4 years of experience

View profile

Excellent Support Implementation

Rating: 10 out of 10

Incentivized

February 6, 2024

Use Cases and Deployment Scope

We are using ManageEngine Application Manager for our International project. We can monitor multiple instances at a time on one dashboard, it's infra-saving.

Pros

Adds multiple databases eg: Postgres MongoDB Sybase
We can monitor port services also
The graphical interface is very user-friendly

Cons

The current replication status could be visible
I would like it to count RPO and RTO for Postgres

Likelihood to Recommend

Excellent support. Implementation members are very helpful they understand the exact requirements and explain in detail the correct solution. We have been using ManageEngine Applications Manager for more than 2 years. It's very effective monitoring too easy to use port monitoring. For monitoring, it's user-friendly because we can monitor multiple instances on a single dashboard.

Pritesh Patil

System Administrator in Customer Service at ESDS SOFTWARE SOLUTION (501-1000 employees)

Vetted Review

2 years of experience

Nifty product, continued development. Worth its weight in gold!!

Rating: 8 out of 10

Incentivized

January 3, 2024

Use Cases and Deployment Scope

Our current MS product was free but hard to implement simple monitoring and needed lot of training investment to get the best out of the product. It was also going out of support and required investment. Specifically with our Cert Monitoring, it required to use a third party product which was really clunky. ManageEngine Application Manager simplified all that.

Pros

Monitoring Website
Monitoring SSL certificate Expiry
Email of reports is great and configurable.

Cons

Plugin Quirks where it times out
Navigation through some of the screen seems a bit confusing
Consistency such as where license info is location between op and app manager are in different places. Better if it were consistent
Maintenance schedules in different locations in both Op and App manger product, needs consistency. They are all Zoho products!!

Likelihood to Recommend

SSL Monitoring is great. We get less cert expiry issues and the weekly report keeps everyone updated when certs are expiring and need addressing.

Everything we use it for it can do, not come across anything we want on our wish list.

Dharmesh Mistry

Information Technology Audit Manager in Information Technology at COVENTRY CITY COUNCIL (5001-10,000 employees)

Vetted Review

1 year of experience

Do you need to maintain your business stably without loss of service? I recommend ManageEngine Application Manager to you so that you can sleep peacefully without waiting for that pleasant call about problems or disruptions in your service platform.

Rating: 10 out of 10

Incentivized

October 4, 2023

Use Cases and Deployment Scope

This product has the ability to give us transversal visibility over our IT Platform.During these 12 years, it has provided us with security and optimal response times in solving problems associated with infrastructure, services and applications. It has helped us keep our platforms operational by providing us with information about possible events or service outages, whether a disk is full or a service/process has lost connectivity.

Pros

Intuitive ease of the administration interface
Improvements and security fixes that are quickly integrated with frequent updates
Visibility into the status of our services and the end user experience (End to End)
Reports associated with attributes of services, applications or containers that help us detect certain flaws in our services.

Cons

Microservices associated with processes
Ability to integrate with other APIs to centralize information in the intuitive ManageEngine Application Manager Dashboard
Any security feature that can be integrated or monitor the compliance or benchmark of our platform (Hypervisor, servers, virtual and physical)

Likelihood to Recommend

It has strength in collecting information through SSH, WMI, Telnet, SNMP, http, https, MSSQL ports (several types of DB postgresql, db2, SAP MaxDB, HANA which we must monitor).The information it extracts is very useful to us since each type of monitor gives us visibility of what happens internally in them.The truth is that the needs that we have had during these years, ManageEngine Application Manager has been able to cover them especially with business core (ERP) with monitoring of SAP Server and SAP CCMS.

Ruben Soto

System Administrator in Information Technology at Entel (5001-10,000 employees)

Vetted Review

12 years of experience

Transform Your Business with ManageEngine's Robust Monitoring Platform, ManageEngine Application Manager

Rating: 9 out of 10

Incentivized

September 25, 2023

Use Cases and Deployment Scope

ManageEngine Application Manager helps us to identify and resolve issues related to cloud performance, scalability, and security.

Pros

ManageEngine Application Manager offers powerful capacity planning.
It has great forecasting features that allow users to anticipate resource needs and optimize infrastructure investments.

Cons

ManageEngine Application Manager could benefit from improved support for monitoring and managing chatbot applications and infrastructure.

Likelihood to Recommend

Less appropriate: Monitoring and managing other types of messaging or communication infrastructure.

Diego Vasquez

Technical Support Engineer in Engineering at CCD (11-50 employees)

Vetted Review

1 year of experience

Manged engine application manager great value for money

Rating: 9 out of 10

Incentivized

August 18, 2023

Use Cases and Deployment Scope

In our organization, Managed Engine Applications Manager acts as our all-in-one monitoring solution. It efficiently oversees both on-premise and cloud tenants, providing real-time alerts for proactive issue resolution. Customizable dashboards and integration capabilities offer a comprehensive view of our IT landscape, while automation streamlines tasks. With responsive customer support, it's a vital tool that optimizes application performance and system reliability across the board.

Pros

Real time alerts
Ease of deployment
user friendly

Cons

more dashboards

Likelihood to Recommend

Managed Engine Applications Manager excels in monitoring virtual machine databases and general system health. However, it isn't designed for monitoring items like UPS (Uninterruptible Power Supply) systems. Its strengths lie in optimizing IT infrastructure, while UPS monitoring would be better suited to managed engine opsmanager.

scott Wallis

it manager in Information Technology at ceta insurance ltd (51-200 employees)

Vetted Review

1 year of experience

Monitoring Real User Transaction in Web Applications is Ease with AppManager

Rating: 10 out of 10

Incentivized

May 26, 2023

Use Cases and Deployment Scope

ManageEngine Application Manager provides us with the ability to create custom dashboards and provides comprehensive support for monitoring and managing email infrastructure, including Microsoft Exchange and Office 365 also has a good customer support team to gieve instant support for the issue that we face in our environment and infrastructure regularly.

Pros

provides comprehensive support for monitoring and managing email infrastructure, including Microsoft Exchange and Office 365

Cons

No Dislikes after the recent upgrade

Likelihood to Recommend

Well-suited: Monitoring and managing the performance of batch processing jobs and scripts, including cron jobs and Windows scheduled tasks

Shawn Toman

Infrastructure Specialist in Information Technology at HudBay Minerals (5001-10,000 employees)

Vetted Review

2 years of experience

Monitor your IT Resource in one place

Rating: 10 out of 10

Incentivized

May 22, 2023

Use Cases and Deployment Scope

APM is Triage tool to identify/troubleshoot alerts reported by APM.APM helps in indentifying the scope of issue to narrow down the source of issue in proactive way.APM Saves many man-hours by troubleshooting and solving issue as soon as alert is triggered.APM Saves major incidents that could cause financial loss to organization.APM Monitor overall health of your server resource usage and can scale your future hardware demand/requirements. Lot of option on reporting usuage,downtime usage,charts etc that would help multiple teams within one organization.

Pros

Integrates with many application servers
Regardless of OS it monitors and provides report alert on usage/downtime on custom duration/week/monthly.
mitigates lot of alerts before becoming major MI

Cons

IT monitors everything in one screen. Hardware usage and its resources.
Can monitor your application database queries and jobs in one screen.
Can monitor external network connectivity for your application in one screen.

Likelihood to Recommend

It helps to monitor your application hardware more proactively before issue becoming a Major alert leading to P1 situation resulting to financial loss.

Verified User

Engineer in Information Technology (10,001+ employees)

Vetted Review

10 years of experience

A GOOD ONGOING JOURNEY WITH APPLICATION MNAGER.

Rating: 9 out of 10

Incentivized

April 19, 2023

Use Cases and Deployment Scope

<div>Manage Engine Application Monitoring Tool Indeed an Excellent Monitoring tool for IT Infrastructure,</div><div>Here we use it to monitor SUN SOLARIS servers, VMWARE Servers, 1300+ end users with Desktop central, more specifically we monitor servers with application manager, It gives us report on time, Critical Alert/Notification as per scheduled Time which make us to troubleshoot problems ASAP.</div><div>Moreover it is easy to use with custom options "Attribute" like Disk/CPU/Memory etc Utilization.</div><div>So far my Journey with APPLICATION MANAGER is quite good with minor hiccups.

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Pros

On Time Alerts.
Scheduled Reports.
Multiple Attributes as per Client Requirement.
Excellent Support Assist from APM Team.
Always in my case All Requirement gets fulfilled .
Easy To Use, Customizable APM Plugin
We can Update New Changes as per Requirement.

Cons

To Implement a change in Query, reboot requires.
User Administration For Sun Solaris Servers
Database is not updated on fly.

Likelihood to Recommend

<div>As per our INFRA it highly Suited Because It not only monitor servers, but we do have 1300+ end users which are entirely managed by Desktop Central It is an another Excellent Tool from manage engine. with Patch management we apply patches without downtime to end users, we manage and monitor all user activity with desktop central. APM is highly used on our site because we monitor storage, san switches, servers and network switches. with this tool we encompasses around 250+ logical and physical servers and manage them with one screen which is quite helpful for day to day activities.</div><div>with scheduled reports we have all information of resources Utilization from server end, actually it is like a health check up for servers i would say.

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Himanshu Rajput

Senior System Administrator in Information Technology at WIPRO INDIA LIMITED (10,001+ employees)

Vetted Review

2 years of experience

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A GOOD ONGOING JOURNEY WITH APPLICATION MNAGER.

Rating: 9 out of 10

Incentivized

April 19, 2023

Use Cases and Deployment Scope

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Pros

On Time Alerts.
Scheduled Reports.
Multiple Attributes as per Client Requirement.
Excellent Support Assist from APM Team.
Always in my case All Requirement gets fulfilled .
Easy To Use, Customizable APM Plugin
We can Update New Changes as per Requirement.

Cons

To Implement a change in Query, reboot requires.
User Administration For Sun Solaris Servers
Database is not updated on fly.

Likelihood to Recommend

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Himanshu Rajput

Senior System Administrator in Information Technology at WIPRO INDIA LIMITED (10,001+ employees)

Vetted Review

2 years of experience