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HiBob Reviews and Ratings

Rating: 7.9 out of 10
Score
7.9 out of 10

Community insights

TrustRadius Insights for HiBob are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Employee Data Tracking: Many users have found the system highly efficient in tracking employee data, including compensation reviews. The ability to easily store and access employee information has been praised by multiple reviewers.

Customizable Workflows: Reviewers appreciate the customizable workflows within the system, which allow for a tailored fit to their organization's needs. This feature has been mentioned by several users as valuable for streamlining internal processes and improving efficiency.

360 Reviews and Automation: The system enables 360 reviews through simple workflows and automation, as mentioned by multiple reviewers. This functionality allows for comprehensive feedback collection and evaluation, enhancing performance management processes.

Reviews

61 Reviews

HiBob, great for medium sized companies!

Rating: 8 out of 10

Use Cases and Deployment Scope

This helps us with keeping all employees including international employees on one platform and not on separate ones. this also helps keep everyone connected org chart wise and for our performance management and engagement. it's a good resource that has good integrations with the systems that we're using as well.

Pros

  • User friendly Org charts
  • great statistics for reporting
  • interactive with kudos posting

Cons

  • document uploads can we easier
  • being able to scroll through employee files easier
  • using American terminology

Likelihood to Recommend

It's well suited for the medium sized company that has just outgrown their PEO when being a small employer, this definitely gets more challenging functionality wise as the organization grows over 250. It's "nice to look at" compared to the larger older HRIS companies, but sometimes looks isn't everything.

Vetted Review
HiBob
3 years of experience

Best UX for an HR software

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use HiBob as our global HR solution. It houses all employee information, our org chart, management of time off and more. It integrates well with other SaaS providers we use including our SSO platform and Slack, making it a seamless part of our workflow.

Pros

  • Easy to use
  • Great integrations
  • Fun and engaging UX

Cons

  • To get the full experience your employees really need to engage with the software - if they don't when they set things up there is no encouragement to do it later.
  • There is (or was) an option to publicly display salaries - this should be very difficult to accidentally do!

Likelihood to Recommend

As that person who always has the org chart open I really appreciate how clearly it is displayed in HiBob - I also like how there are fun and interesting ways to explore your team in the software.

It makes managing attendance and time off for both yourself and those you supervise so easy. With quick fix you can fill out time for your entire month, and with the Slack integration you don't even have to log in to approve time.

Vetted Review
HiBob
1 year of experience

HiBob, the best All-in-One HR Platform on the market

Rating: 10 out of 10

Use Cases and Deployment Scope

Having just launched HiBob for the second time at a second company, I am genuinely fascinated by the systems versatility, customizability and scaleability.

The feedback has been overwhelmingly positive (yet again), with people most impressed by the access we can give employees and managers to manage their own information and action so many HR tasks including Time Off, Performance, One-on-Ones and so much more from one location. We had run into the issue where we had too many systems for our people. HiBob consolidates all that we need into one handy location.

Real Time data analytics will be a gamechanger in terms of our tracking of our goals and manager access to really make data driven decisions and action the related tasks at the touch of a button will revolutionize how our people manage and are managed, leading to a much improved user experience and employee lifecycle engagement.

Integrated Time off with powerful integrations to Slack and other systems greatly improves our ability to keep accurate records, while also allowing Managers quick actions to complete simple tasks with less effort. Our people love the "request time off" feature of the HiBob Slack App.

Overall, our people's engagement with our HRIS is vastly improved and will lead (and already has led) to a significant professionalization of our offerings.

HiBob 2, other systems 0

Pros

  • Time Off - Easy to use, powerful customization will fit any rule, accrual policy and variables
  • Employee Self Service - A new feature for us, increases engagement with our system and leads to a greater RoI for our HRIS
  • Manager Self Service - Managers can complete previously tedious tasks with ease
  • Powerful Permissions control - Design your system as you need, safe in the knowledge that people will only see what they are meant to see
  • Scaleable & Customizable - One Size fits One with this system. Don't change your requirements to make your system work for you

Cons

  • Increased visual customization of the Talent Surveys especially Performance Reviews
  • Increased customization abilities for anchor dates
  • Increased customization for Time off policy display options

Likelihood to Recommend

HiBob is the most customizable, scaleable and flexible HR platform on the market today.

It is ideal for medium and large organizations with operations across the globe while also being a great option for smaller organizations.

The modularization of the platform allows each customer to select the elements that are most suited to their needs, while the base "Core" system has a huge amount of functionality and integration options right out of the box.

In my opinion, there is no platform on the market that competes with HiBob's easy to use interface, control abilities and general functionality. All too often these days, systems are built on poor architechture with fancy packaging. HiBob delivers a system that is well built and looks great too!

An amazing and extremely adaptable platform

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

It’s our main HR system. We use it for onboarding my people, time off, talent planning, time off, generate reporting, key people kpi analysis. <div>

</div><div>It’s also our self service hr system where people can log in, look at their data, book time off and read about key company announcements and news. </div>

Pros

  • Interface
  • Customer service
  • Adaptability

Cons

  • Payroll functionality
  • Talent functionality
  • Survey

Likelihood to Recommend

It’s really highly customisable. <div>You can create your own forms, automation and add tons of data field for people to fill in. </div><div>The report functionality is great and easy to use. </div><div>

</div><div>The survey section is limited and it doesn’t offer 360 feedback function which could be really helpful when conducting one to one for managers </div>

Vetted Review
HiBob
4 years of experience

Different take

Rating: 1 out of 10
Incentivized

Use Cases and Deployment Scope

Hibob is used as the HRIS system for the organisation. It drives HR-related processes, however, the majority of these require input to other systems Essentially it is used as a confidential data store for information on People and is being used as a place to hold policy information as well

Pros

  • Acts as a confidential Data Store

Cons

  • Reporting - its dreadful
  • Security - Seems to be all or nothing
  • Look and Feel - not great
  • Questionnaires - limited

Likelihood to Recommend

I seem to have a different experience to most other reviewers. For my Hibob is a secure database with a poor front end and an API attached.

Vetted Review
HiBob
2 years of experience

Bob is a good guy, but you need to know how to behave with him

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Hibob is our HRIS. Whether that’s our people themselves (being able to see all of their employment information in one place, being able to book a holiday and see when others have time off), our managers (getting a full view of their team’s details - salaries, job titles, locations in one place and seeing time off in full view in order to capacity plan accurately) or our People, Culture and Inclusion team (reporting, right to work checks, onboarding new folks, onboarding ourselves onto new systems and employment changes) - all of these things get simpler with Bob.

We make a great use of the automation of tasks that Bob allows to build, from new joiners to leavers, from probation and onboarding to parental leave, we have created flows that automatically assign tasks to the relevant people, to make sure nothing is missed on important lifecycle phases of employees.

Pros

  • Managing time off
  • Automating tasks
  • Build reports

Cons

  • Hard-coded lifecycle statuses of employees that prevent them from performing certain actions
  • Flexibility to adapt to company policies
  • Can't assign tasks to other people if those who are usually in charge of that task are on holiday

Likelihood to Recommend

Bob is well suited to house documents, build organisational charts, request and authorise time off or sick leave, as well as displaying teams, their time off and their current status (on holiday, on parental leave, active, etc). Bob is also well suited to automate tasks, for example if there is a new starter, it's easy to tell everyone involved what they should do automatically - that's a big weight off the People Team's shoulders.

Unfortunately, not everything is possible with Bob. For example, the creation of templates for documents is not ideal, with lots of formatting oddities and building different version of the same documents being generally difficult. Furthermore, the signature function is not legally binding, so can't be use (for example) to send employment contracts for signature.

Checks all the boxes!

Rating: 10 out of 10

Use Cases and Deployment Scope

Our organization uses Hibob for all our people processes, from simple exports of our org chart for auditing to more complex responsibilities like workforce management and tracking our Talent Groups to prevent turnover. On our people operations team, we're not sure how we would do our jobs without it. We onboard all of our new team members in the system, which easily connects to our SSO platform, providing a simple solution for user management. The system also gives us an easy way to pulse our team members every week through feedback surveys. This was a huge task we previously had to tackle with our in-house solution, which stole a lot of development hours to maintain. Additionally, all of our annual reviews are in the system, and 90 days and PIPs. It has seamlessly integrated with other necessary systems and has become a critical part of our workflows.

Pros

  • Provides usable data via feedback surveys for managers and operations team to take quick action on.
  • It helps us identify our Talent Groups and connect data to their satisfaction to prevent turnover.
  • Simplifies and syncs every day HR tasks, saving loads of time and effort.

Cons

  • I'd love a world where I could create dashboards based on my Talent Groups that connects to all of our feedback surveys. This would help us identify more quickly and with less manual work any indicators of burnout or turnover among our key players.
  • Have the option for non-anonymous Company Surveys.
  • Chat hours for the service team to eliminate long email threads and get to quicker solves.

Likelihood to Recommend

The system is very well suited for the stage we are at as a company. We did a lot via Excel and old processes, but once we hit the 100-person mark, our work would have been challenging to execute without Hibob. We eliminated 3 systems by consolidating to the one Hibob system - it was almost a cost-neutral swap for us.

Overall positive, enjoyable experience with Hibob

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Currently we use Hibob for Time off, storing employee data &amp; documents and as a staff directory / org chart. We plan to expand into Performance management.

Pros

  • Employee data - stores all employee data, can create custom fields,
  • Manage time off - able to have a different reporting line to approve time off,
  • Automate tasks - able to automate a lot of tasks / emails / calendar events

Cons

  • Time off calendar - would be better with a yearly view (similar to Timetastic)
  • Reporting - is a bit clunky, cannot edit reports when you have created them which is very time consuming as a whole new report with fields needs to be created.
  • 1-1s - only managers can request a 1-1, employees are unable to create these with their manager. I'm told this is in development.

Likelihood to Recommend

Hibob is great - very user friendly, modern look, interfaces with several recruitment and payroll systems. There's also a help centre which is very helpful to raise tickets for support on various things. There are some restrictions with the system that cause difficulties as mentioned such as being unable to set up recurring 1-1s through Hibob, or for employees to request a 1-1 with their manager.

Vetted Review
HiBob
1 year of experience

Hibob Review

Rating: 9 out of 10

Use Cases and Deployment Scope

As HRBP at Kryon, and HR and Employee experience manager currently at eTeacher - I was the owner of the implementing, updates and monitoring all company's data at Hibob. I was the key figure at the company to introduce hibob to new hires, support users during their entire life-cycle, supporting managers to use the platform and mange their employees in the most effective way and for sure to update all the data of the company to the system- including describe new flows, task lists, docs, adding the company goals and support the managers to cut their departments goals, conduct, monitor, create and track the annual review process (through talent) and to send all company's surveys, send info through shutouts and more. I was the "face" of Hibob in the company and the decision maker regarding the management of Hibob and the usage of it. The business' learned to use it on a daily basis, describe their needs and we help in building everything in Hibob to help it - surveys, goals, shputouts and docs was the most popular. and of Couse attendances.

Pros

  • Analytics and reports
  • Talent - processes and surveys
  • Base to good communication and internal orientation
  • USER FRIENDLY 100%

Cons

  • chat - personal and divided by "site/department"
  • Support Video
  • Better way to track goals/tasks - easier and not complex
  • new way to intergrate bob to email/chat/slack - the emails are not welcoming

Likelihood to Recommend

Every time we would have board meeting and we need to prepare with TONS of data, Hibob is always the easiest way to get all the info in one click. this is critic to hr piguers - been working with others attendance tools and as HR figure (and also heard from my finance collogues) that Hibob dose good job. see track change attendance, policies etc. - me personally think that all the annual processes in company need to change completely, i don't think surveys are the answer anymore. I know so many companies are looking for an alternative but we choose to send surveys as it is the easiest and we dont have anything else. maybe focus on that side and bring the answer there. - tracking tasks, goalg, shared mission in between departments- i wouldn't use Hibob- its way too complex, in my opinion

HiBob Fan

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Hibob is our HRIS. We currently use it for onboarding, talent management, reporting, shoutouts, kudos, performance and compensation. The UX is good for both the employees and the administrators. HR reporting is straightforward and simple and we have the flexility to get very granular with reports. We are piloting the compensation module to see how effective and time-saving it will be as we currently have no compensation specialist on our team. We are utilizing the performance/talent management and so far, it's been good. It's simple to use and the fact that we can do so many things with one HRIS makes our lives much easier.

Pros

  • Their customer support is excellent. We have a dedicated support person who is there to answer our questions and walk us through any new situation where we need help
  • The user experience is great. It's easy for our employees to navigate and, more importantly, is simple for our administrators to use.
  • Reports are simple to run and we can use either the more standard reports that are already provided, or design our own based on individual reporting requirements

Cons

  • I'd like to be able to have flexibility in org charts so that there are options for matrix, flat. I'd also like a printable version of the org chart AND one where names were hidden so it could be shared with individuals outside the organization.
  • In the Performance Reviews I would love to see a 9-box option including corresponding questions so we could plot individuals in the 9-box matrix.
  • It would be ideal if, before a performance review period, managers were given the opportunity to choose 3-4 people they would want to include in a Peer Review of their employees AND where the system would flag if one person was being asked to do more than 2 Peer Reviews.

Likelihood to Recommend

I would recommend HiBob for a small to mid-size organization that will/could be growing over the next few years. It's an ideal platform for any business who is looking for a first-time HRIS as this could be the only one they'll ever need. If an organization is already using a system, HiBob likely would fill all of their needs but implementation may be tougher when moving systems. In the end, it's worth it but it takes time, effort and patience.

Vetted Review
HiBob
1 year of experience