GrowSurf Reviews and Ratings

Rating: 8.2 out of 10

Score

8.2 out of 10

Community insights

TrustRadius Insights for GrowSurf are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Referral Program Feature: Several users have praised the referral program feature, stating that it works very well for their referral campaigns. They appreciate its effectiveness in giving coupons to users with referrals and find it perfect for managing partner and referral incentives.

Ease of Use: Many reviewers have commended the platform for its ease of use in setting up and implementing the referral program. They describe it as very easy to use, which makes the process hassle-free and straightforward.

HTML Templates with Variables: The availability of HTML templates with variables has been highly valued by a number of users. They find these templates very nice and appreciate how they allow for easy personalization of their referral campaign, making it more engaging for their audience.

Reviews

8 Reviews

GrowSurf has been amazing

Rating: 9 out of 10

Incentivized

January 29, 2026

Use Cases and Deployment Scope

We use GrowSurf to implement a referral program that incentivizes our subscribers to refer friends. It addresses our need for customer acquisition and engagement, allowing us to easily track referrals and rewards. The platform's simplicity enables us to integrate it seamlessly into our marketing strategy.

Pros

Customer Service
Ease of setup
Reliability

Cons

More suggestions on marketing our referral program.

Likelihood to Recommend

GrowSurf excels in scenarios where businesses want to quickly launch referral programs with minimal setup, such as e-commerce or SaaS. For straightforward referral tracking, it’s an ideal solution.

Brent Calkins

CEO at Swelleye (1-10 employees)

Vetted Review

1 year of experience

View profile

Great Service to Use and Scale With

Rating: 9 out of 10

Incentivized

January 29, 2026

Use Cases and Deployment Scope

Some of our most active clients were gained by word of mouth. Our industry is very driven by friends and family spreading the word so GrowSurf has helped us build a program to achieve this.

We use GrowSurf to allow users to have a unique link to share how our company has helped their lives.

Pros

Build out a 360 approach to creating a referral campaign
Integrate with our CRM (ActiveCampaign)
Automate features.

Cons

Analytics of progress
Mutli-step referral process
Better tutorials

Likelihood to Recommend

For where our company is at, GrowSurf fit nicely into what we needed and wanted to spend. It allows us to have enough campaigns (currently) to support the needs of our company. Managing the system for payout has not been as easy as anticipated.

Verified User

Director in Marketing (11-50 employees)

Vetted Review

3 years of experience

GrowSurg - Give it a try you might just learn something new and make work a bit easier for yourself and others!

Rating: 8 out of 10

Incentivized

June 16, 2022

Use Cases and Deployment Scope

We were looking for a software tool to help automates customer acquisition at the lowest possible cost for our company. There were a few options out there, but ultimately GrowSurf was the correct choice. We had too many ways of managing these transactions with spreadsheets, SugarCRM opptys, or random emails. Having this one tool has made tracking and reporting on this so much easier.

Pros

Referral Program Creation
Loyalty Program Comparison
Incentive and Reward Managing

Cons

Better developer documentation
More releases per year
Release notes with details and change log.

Likelihood to Recommend

We were launching an incentive and loyalty program for a client and they had so many questions. GrowSurf and their system basically gave us a script to follow and the setup, trainings, and tracking provided by their software made the project successful. At the end of the day, we use this and our clients use this to get started in loyalty and incentive programs from here on out.

Verified User

Manager in Professional Services (11-50 employees)

Vetted Review

1 year of experience

Great for acquisition tracking and growth incentives

Rating: 10 out of 10

Incentivized

June 16, 2022

Use Cases and Deployment Scope

GrowSurf helped us track all of our referrals from several marketing channels and was very customizable to use, which made it far less intensive to set up something similar on our own or with a competitor. There was no complex coding required. All acquisition channels such as paid marketing, newsletters, and more can be added to GrowSurf to track revenue and data really well.

Pros

Partner and referral incentives are done well.
Tracking of all acquisition channels in the business.
Easy to set up and implement, very easy to use.

Cons

None that I can think of - everything is done very well.

Likelihood to Recommend

GrowSurf has been responsible for the highest return in effort spent doing referral marketing and overall just tracking data to make sense of our acquisition efforts. If you have a business that relies on acquisition heavily from various sources, GrowSurf makes it very easy to track everything from referrals to organic leads, to paid marketing leads, visualize such data, and even pay out affiliates.

Verified User

Analyst in Research & Development (51-200 employees)

Vetted Review

1 year of experience

GrowSurf: Let the words Spread

Rating: 8 out of 10

Incentivized

June 16, 2022

Use Cases and Deployment Scope

When we launch a new product marketing is a pain as there are many factors to be considered Like target audience and whatnot. We use GrowSurf to generate referral campaigns for the newly launched product, By using GrowSurf we just send out the referral links with coupon codes to a small number of people, and then via word of mouth, encourage them to share that referral by providing extra bonus on referral.

Pros

Very nice HTML templates with variables.
Zapier integration is a very handy feature.
Great support and onboarding.

Cons

A team dashboard will be a great feature to have with more levels of access.
Filter and parameters can be added into dashboard.
Template UI customization can be enhanced.

Likelihood to Recommend

First of all, it's very easy to use, as its core function is to create the referral program GrowSurf is doing a pretty decent job. It's well suited if you want to scale the referral program step by step as you grow. Growsurf is Less suited if you have a large data collection routine to follow for a referral program as the dashboard is sometimes a little bit buggy.

Verified User

Engineer in Quality Assurance (1001-5000 employees)

Vetted Review

1 year of experience

GrowSurf for Your Referral Needs

Rating: 9 out of 10

Incentivized

March 11, 2022

Use Cases and Deployment Scope

We use GrowSurf to promote our company through friends, family, co-workers and affiliates who are already customers of ours. It helps us to expand our customer base by providing rewards for our already dedicated customers. This not only helps us but also helps our customers. GrowSurf brings people straight to our website to increase traffic and highlight what we feel is most important.

Pros

easy step by step set up
easy editing once a campaign is made
easy personalization of the campaign
tips on why and how to use each feature

Cons

promoting themselves and becoming more well-known
using more modern images and logos
expanding the integration apps

Likelihood to Recommend

GrowSurd is well suited for anyone who wants to promote their business by providing customers with rewards for referrals. It is not appropriate for anything else, in my opinion. If you are at the beginning or middle stages of growing your business or just trying to expand your customer base at any point in time, GrowSurf is great.

Verified User

Employee (1-10 employees)

Vetted Review

1 year of experience

Grow your business with referral campaigns

Rating: 9 out of 10

Incentivized

November 30, 2021

Use Cases and Deployment Scope

We use this to bring more leads by giving away our eBook to the user who refers the most people to our product. We are using it on a client site where every user gets 10% off if they refer a person to the store. It is really easy to use and get leads without spending on ads.

Pros

Works very well for referral campaigns.
Perfect for giving coupons for users with referrals.

Cons

I think they can work on pricing considering users all countries.

Likelihood to Recommend

We give out a coupon for our customer who refers a new customer can GrowSurf works exactly like you need it. I also give a free eBook when someone refers a new user to my blog which helps me gain new subscribers by giving an eBook. This can also be used for SaaS products to give a one-month subscription for every referral to gain customers.

Rithvik Podduturi

Founder in Professional Services at Newleaf Networks (1-10 employees)

Vetted Review

1 year of experience

View profile

Perfect program to starting first reference program

Rating: 7 out of 10

Incentivized

November 26, 2021

Use Cases and Deployment Scope

An extraordinary program to assist us with beginning our first reference program. I love the way simple it is to design your program, the arrangement goes through straightforward strides with supportive clues - the whole arrangement of the program took me about a day. Support reps are really responsive, have extraordinary answers and each issue I've had has been settled. I really like having the option to be charged month to month, and GrowSurf was the most economical decision without giving up the convenience features we really wanted.

Pros

support
performance and result
Referral program

Cons

overall perfomance
overall user experience
messaging
pricing

Likelihood to Recommend

Love the manner in which basic it is to plan your program, it would be incredible to have the choice to change the messages sent off individuals and references inside the Growsurf application. dispatching our referral program, create and be charged month to month,

Verified User

Engineer in Engineering (201-500 employees)

Vetted Review

2 years of experience

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