Fiverr Reviews and Ratings

Rating: 9.1 out of 10

Score

9.1 out of 10

Community insights

TrustRadius Insights for Fiverr are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Reliable and Valuable Platform: Users find Fiverr to be a reliable and valuable platform, with many reviewers expressing their satisfaction. The wide range of professionals and freelancers available on the platform is greatly appreciated by users. They value the opportunity to connect with professional clients at a low cost, making Fiverr a valuable tool for both buyers and sellers.

Ease of Use and Vast Database: Fiverr is praised for its ease of use and the vast database of developers and designers it offers. Many users appreciate how easy it is to navigate the platform, making it effortless to find someone who can solve their needs. The availability of options and reviews helps users make informed choices when selecting a freelancer or service provider.

Opportunity for Freelancers: Fiverr provides an excellent opportunity for freelancers to earn a passive income. Users highlight that they have experienced success stories and earnings since starting to use Fiverr. Small business owners also benefit from this platform as they can hire contractors from around the world at a fraction of the cost of local labor, allowing them to focus on other aspects of their business.

Reviews

4 Reviews

Fiverr's Alarming Disregard for User Security and Unethical Credit Practices

Rating: 1 out of 10

Incentivized

January 8, 2024

Use Cases and Deployment Scope

In my opinion, Fiverr's Alarming Disregard for User Security and Unethical Credit Practices. My experience on Fiverr has been nothing short of a nightmare, compelling me to leave the lowest possible rating. Two crucial issues have persisted, causing severe stress and frustration. Scam Epidemic: I think Fiverr's claim of a stringent vetting process for freelancers is a far cry from reality. I think the platform is infested with scammers, and despite numerous reports, the situation remains unresolved. The lack of concrete actions to eradicate this scam epidemic raises serious questions about Fiverr's commitment to user security. Unethical Credit Practices:

Upon falling victim to a scam, Fiverr's response was to offer a credit instead of a refund. This credit, a mere gesture, comes with an appalling expiration period of 90 days. The refusal to refund my hard-earned money is not only unethical but reeks of a blatant disregard for users' financial well-being. Fiverr's insistence on pushing users into using credits, coupled with the arbitrary 90-day limit, is nothing short of a cash-grab tactic. I believe this exploitative approach only exacerbates the distress caused by the initial scam. My attempts to seek a reasonable resolution have been met with indifference and a lack of empathy from Fiverr's customer support. The complete disregard for the severity of these issues is both shocking and disappointing. In light of these alarming practices, I have no choice but to assign a 1-star rating. I implore Fiverr to reconsider its stance, prioritize user security, and promptly refund the money owed. Until then, I cannot in good conscience recommend Fiverr to anyone seeking a secure and ethical freelance platform. This review serves as a stern warning to potential users and a call for Fiverr to rectify its practices immediately.

Pros

non
non
scammers

Likelihood to Recommend

Verified User

Director in Legal (1-10 employees)

Vetted Review

2 years of experience

Review about Fiverr

Rating: 9 out of 10

Incentivized

September 19, 2022

Use Cases and Deployment Scope

It is one of the best freelancing apps. It helps me to find our freelancers at a reasonable price. I use it to hire freelancers for different tasks (graphical designing, content writing, data entry, blog writing). This app is time-saving.

Pros

Fiverr is cost effective
Fiverr is very easy and user-friendly

Cons

Fiverr cuts 20% commission
Fiverr is hectic for beginners

Likelihood to Recommend

It is well suited for me to hire freelancers at any time at any price rate.

It blocks my account without telling me any reason. This is very problematic.

Verified User

Administrator in Social Media (11-50 employees)

Vetted Review

2 years of experience

One of the worst platform that you can use for Freelancing Services

Rating: 1 out of 10

Incentivized

September 14, 2022

Use Cases and Deployment Scope

I feel that this is on one of the worst platforms that you can work with either as a Buyer or as a Seller, and one of the worst Businesses in general!

Pros

Nothing

Cons

Communications between sellers and buyers
Algorithm that spots, deletes and suspends gigs and accounts randomly
Reliability for business !
Reliability for Quality
Technological Tools for getting things done
Business Approach
Relatively High Rate of Commision compared to competitors

Likelihood to Recommend

As a seller, firstly they will let you run your services as long as you need, charging the most famous highest rate ever of 20% and another from the Buyer. In my experience, they would anytime suspend your gigs and kick you out especially when their algorithm makes your gigs shine on top of Buyer choices "unless" you start to "spend" what you earned on their platform, promoting your gigs, or taking training or whatsoever! The simplest way of doing it is picking up the easiest reason "Not complying with our Community Standard / Integrity / Policy " !! A policy that I doubt any of their staff read or understood! Or whatever comes on their way !! They tend to find all the ways to diminish your business and they would accept anything from anyone of their Buyers that helps on that as long as it is against you! P.S: Their decisions cannot be "undone" and not "discussable."

As a Buyer, nothing special on the platform except a huge enormous security system that hinders innovation and the proper discussions with Sellers !! On another similar platform, you can Video call the Seller through any meeting app! In Fiverr, the maximum would be to find a data entry specialist! They are trying to expand .. true, but with their mentality in how business and innovation are being managed, how would you expect to have a Business Plan through a seller from the USA, who is not vetted and probably staying in Bangladesh and not the cute lady that you see her profile photo! Only cause the platform reads the IP address, easy to bluff!

Semsem Ideas

CEO (Chief Executive Officer) in Marketing at Semsem Ideas (1-10 employees)

Vetted Review

2 years of experience

Fiverr is for Buyers and Sellers

Rating: 9 out of 10

Incentivized

August 11, 2022

Use Cases and Deployment Scope

I utilize Fiverr as both a buyer and seller, although I started out on the platform as the former. Since that time, I've also begun to market several niche solutions of my own on the platform. As a solopreneur, when I started my business I had to cut corners in securing web design, logo creation, or other similar services due to costs. I discovered Fiverr less than a year after it was founded, so it was still operating under the getting anything done for $5.00 concept. Over the years, not only have I procured superior service from a global range of providers, but I have saved money by engaging these nimble and independent contractors whose pricing is significantly lower than mainstream offerers. In addition, differences in currency values also contribute to more affordable costs.

After experiencing these advantages of the platform as a buyer, I made the decision to add selling on Fiverr to my portfolio. Consequently, I offer select consulting and writing services to an international market. These products are great ways to introduce my business to a new group of clients who may be prospects for my full suite of services.

Pros

Creating competition to work on one's projects. There are thousands of service providers on the site. As a result, any request for service will receive multiple responses. Also, Fiverr does a great job in vetting sellers with a star system that will gauge everything from response times to order delivery.
The communication and transactions systems set up by Fiverr are straightforward and seamless. Once you're engaged with your sellers, messaging between the two parties can be done through an inbox or on the order page. Payments are handled by Fiverr by placing a credit card on file.
Fiverr does a great job of exposing a buyer or a seller to an international audience.
Fiverr allows me to accumulate a list of my best sellers so that I can maintain contact and easily access their services again if needed.
As a seller, I'm exposed to a range of potential customers that would have not been within my reach otherwise.

Cons

When you're setting up your "Gig" as a seller, you're limited in the number of descriptive words you can use, which can sometimes affect context. There are also some image limitations.
I don't like that I can't provide a seller or a buyer with an email address or a website URL without being cryptic. Fiverr doesn't want sellers and buyers communicating outside of the platform, which I get, but it can hinder the exchanges from time to time.
I also have an issue with the waiting period to get paid. The funds remain in a pending status for 14 days, which in this day and time is ridiculous.
Also, the website can be cumbersome to navigate and one can waste productive time trying find the solution to what should be an easy task.
Customer service leaves a lot to be desired, although it's gotten better through the years. FAQs are still the go to in the Help & Support Center, but I've found that recently when an email is sent to support, the response is received sooner.

Likelihood to Recommend

Fiverr is well suited for a solo practitioner or small companies that require cost-effective services and short turnaround times. It would be less appropriate for larger companies with dedicated staff. On the seller side, I'd like to have a better idea as to the market I'm reaching so that I could better target by services. But all in all, Fiver has been great for me and I would highly recommend it.

Verified User

Consultant in Professional Services (1-10 employees)

Vetted Review

11 years of experience

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Reviews and Ratings

Fiverr is for Buyers and Sellers

Rating: 9 out of 10

Incentivized

August 11, 2022

Use Cases and Deployment Scope

Pros

Creating competition to work on one's projects. There are thousands of service providers on the site. As a result, any request for service will receive multiple responses. Also, Fiverr does a great job in vetting sellers with a star system that will gauge everything from response times to order delivery.
The communication and transactions systems set up by Fiverr are straightforward and seamless. Once you're engaged with your sellers, messaging between the two parties can be done through an inbox or on the order page. Payments are handled by Fiverr by placing a credit card on file.
Fiverr does a great job of exposing a buyer or a seller to an international audience.
Fiverr allows me to accumulate a list of my best sellers so that I can maintain contact and easily access their services again if needed.
As a seller, I'm exposed to a range of potential customers that would have not been within my reach otherwise.

Cons

When you're setting up your "Gig" as a seller, you're limited in the number of descriptive words you can use, which can sometimes affect context. There are also some image limitations.
I don't like that I can't provide a seller or a buyer with an email address or a website URL without being cryptic. Fiverr doesn't want sellers and buyers communicating outside of the platform, which I get, but it can hinder the exchanges from time to time.
I also have an issue with the waiting period to get paid. The funds remain in a pending status for 14 days, which in this day and time is ridiculous.
Also, the website can be cumbersome to navigate and one can waste productive time trying find the solution to what should be an easy task.
Customer service leaves a lot to be desired, although it's gotten better through the years. FAQs are still the go to in the Help & Support Center, but I've found that recently when an email is sent to support, the response is received sooner.

Likelihood to Recommend

Verified User

Consultant in Professional Services (1-10 employees)

Vetted Review

11 years of experience