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Five9 Pricing

Rating: 8.2 out of 10
Score
8.2 out of 10

Five9 Pricing Plan Options

Five9 has 5 pricing plans(s), starting at $119. Available deployment types include saas. Review pricing options and learn more about the product to determine which plan is right for you. No free version or trial is available for Five9.

Plans

Additional Pricing Information

Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing

For the latest information on pricing, visit the Five9 official pricing page

Alternatives for Five9

Comparing pricing options side-by-side gives you clearer context on total cost so you can confidently choose the product that best fits your needs and budget. Compare Five9 pricing to the most common alternatives, backed by TrustRadius buyer data.

Support Options for Five9

Support options are essential to consider when selecting a product because they directly affect issue resolution, team adoption, time-to-value, and lower downtime. Learn more about the support options that Five9 offers for its pricing tiers below.

FeatureFreePaid
PhoneUnavailableAvailable
Live ChatUnavailableAvailable
EmailUnavailableAvailable
FAQ/KnowledgebaseUnavailableAvailable

What customers say about Five9 pricing

Real feedback from verified users about Five9's pricing and value

Rating: 9 out of 10

The user group license is cheaper than the Zoom Phone license, which allows for a better ROI. … The user group license is cheaper than the Zoom Phone license, which allows for a better ROI.

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Rating: 7 out of 10

Pricing: Reasonable pricing that allows you to get a good service for a price that won't break the bank.

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Rating: 10 out of 10

Cost savings: Five9's voice over IP is less expensive than the land lines we were using.

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Rating: 9 out of 10

Five9 has allowed us to eliminate phone downtime, which improved our service experience, so it has been worth the cost.

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Rating: 7 out of 10

It's our main source of a communication portal across the whole organization, except for a few of us that still use ShoreTel because we own the license and that saves us subscription fees.

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Rating: 8 out of 10

Five9 offers us unlimited minutes for inbound/outbound calls per license which is great for our circumstances because we don't have a call handling time limit with most of our callers are elderly...

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Rating: 7 out of 10

Although it may not offer the best pricing or support, it is really easy for new users to navigate and keep calls rolling.

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Rating: 9 out of 10

We negotiated for 100 agent licenses, 20 supervisor licenses, with 30 email and chat licenses free of charge.

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Rating: 10 out of 10

During almost 4 years using Five9, there have been 5-10 outages for minutes to hours at a time that cost us a lot of money and caused frustration.

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