Efficient Contact Organization: Users have appreciated the feature of creating unlimited groups to efficiently organize contacts, allowing for seamless management and segmentation. This functionality streamlines communication by enabling users to tailor messages based on specific group characteristics or interests.
Time-saving Templates: The ability to create templates for future use has been well-received by users as it saves time and effort in crafting repetitive messages or campaigns. By having pre-designed templates readily available, users can quickly send out consistent and professional-looking communications without starting from scratch each time.
Effective Message Tracking: Users value the creation of trackable links, enabling them to monitor message effectiveness and make data-driven decisions for optimization. With this feature, users can analyze metrics such as open rates and click-through rates to refine their messaging strategies and improve engagement with recipients.
We use EZ Texting to communicate with our employees, and it's very efficient.
We use this platform when we need to send info to employees who are not at work location
We use EZ Texting to communicate with our association members. Our members often change jobs which makes keeping up with accurate email addresses for communications difficult. We have found most people will keep the same phone number, so text messaging has been a more effective way of communicating.
EZ Texting has been great for quick and urgent messages as well as reminders. It has been more difficult to use for our events or emails where there is a lot of detail or information that needs to be shared.
Our business has a ton of new leads coming in on a regular basis, but since we're a small company it was impossible to contact and follow up with all of them. Since using EZ Texting, we've been able to follow up with leads immediately and help out so many more clients in the process. EZ Texting has helped us double our revenue while keeping a more constant communication flow with our current clients.
EZ Texting would be well suited for a small business that doesn't have the man power to be able to contact all of the leads they have coming in or who struggles to maintain communication with current clients at times.
It would not be appropriate for a business who is looking to send phishing texts out to a large group of people.
We use EZ texting to reach our to our program participants (high school students) and the their parents to send information on scholarships, program activities, and meetings.
EZ Texting has been great for contacting multiple groups of people with different information or messages. We use it for programmatic work but there seems to be great functionality for marketing as well. The onboarding process was nice to have some of the features I didn't have time to explore before buying to be demonstrated. Overall the program is very user friendly and not overly complicated.
I work on the marketing team for a med device corporation with a significant sized sales force. We use EZ Texting to send information to our sales force to help drive them to other resources on our internal platforms and our website. It helps to eliminate the number of emails we are sending out, which often get muted and go unacknowledged.
EZ Texting is well suited for sending to mass amounts of people and budget is not necessarily a concern. If you are sending to only a few people or have a smaller budget, a different text platform or just doing it individually may be more ideal.
We use EZ Texting at the Land Trust as primary outreach and community engagement tool. It allows us to quickly and effectively share information about out free events, workshops, and community programs with residents across neighborhoods we serve.
The main business problem EZ Texting addresses is timely and accessible communication. It also reduces missed events and increase participation by providing clear reminders and updates.
The scope of our use includes event promotion, workshop reminders, last-minute updates, and ongoing engagement with community members who had opted in to receive communications. This supports our mission by increasing awareness, attendance, and equitable access to our free resources and services.
Community outreach, community engagement
I use EZ texting to sent payment reminders to my customers they now received the reminder and are happy with this tool
For now, the system's features and customer service have been very good—perhaps in the future I’ll have some recommendations.
I use EZ Texting to be able to communicate with clients that we are typically not able to get a hold of on the phone. It is a great tool, to contact them because a lot of people now at day's do not pick up a phone number that they do not know. We are then able to either recruit them as an employee, fix their policy or get a reinstatement.
EZ Texting is well suited because it is a great and fast tool to get in contact with clients or message a group of people on a wide scale.
Our organization uses EZ Texting to communicate with our tenants, owners, vendors, and affiliates. This tool has proven to cut down on endless emails and provide faster service options to our clients.
Frequently asked questions are best for EZ Texting. Detailed and more informative use may not be best suitable for the platform.
We use EZ Text for our emergency messaging system. EZ Text allows us to reach all of our employees via text quickly and simultaneously in case of an emergency. This is helpful for us so that employees don't have to check their email before coming into work and can receive the information directly on their phone. We use EZ Text only for emergencies, ex, office closures in case of bad weather, etc.
For what we use EZ Texting for (Emergency contact system), it does what we need and is very easy to manage and keep up to date. The team always reaches out to see if there is anything more we need, which is kind as well. I can't speak to its features as a whole, however, as its use is very narrow in scope in our business.