Equalweb Reviews and Ratings

Rating: 7 out of 10

Score

7 out of 10

Community insights

TrustRadius Insights for Equalweb are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Many users have praised the user-friendly interface of Equalweb, stating that it makes it easy for people with disabilities to navigate websites. This positive feedback indicates that several reviewers have found the software intuitive and accessible.

Outstanding Compliance Platform: Several users describe Equalweb as an outstanding compliance platform for websites. They find it user-friendly, efficient, and reliable in ensuring website compliance with accessibility standards. This indicates that a significant number of reviewers appreciate the comprehensive set of tools provided by Equalweb.

Helpful Customer Service: The kind and professional customer service provided by Equalweb is highly valued by many users. They mention that the customer service team is always available to assist with any questions or concerns, and they praise the quick response from the support team. This positive feedback suggests that a considerable number of users appreciate the responsive and helpful customer support offered by Equalweb.

Reviews

3 Reviews

Best Accessibility Tool for Websites

Rating: 9 out of 10

Incentivized

May 5, 2022

Use Cases and Deployment Scope

We use Equalweb to add accessibility tools for all the websites we develop for our clients.

Pros

The magnify feature for people who are near-sighted is particularly helpful for website visitors.
Equalweb tracks activations of accessibility tools on all our sites from a centralized dashboard so we can get a clear view of the data.
The customization option of the accessibility icon is useful so we can match the color scheme of the site.

Cons

The 2FA to login to the account only has the option for an automated call, not text message or an authentication app. This can get annoying to deal with on the long run, especially if you access the dashboard a lot.
Sometimes, the pricing tool has trouble detecting the number of pages on a site we just launched (it's still counting the pages on the old site) so the pricing choices that are presented are not accurate and I have to contact support to get the correct pricing package in place.
The last price increase wasn't too cheap.

Likelihood to Recommend

Equalweb is well suited to most web browsing experiences, especially desktop. If someone already has a screen reader or accessibility tools, the functionality overlap might not be ideal.

Vincent Yancoskie

Website Project Manager in Professional Services at Web Vision Partners (11-50 employees)

Vetted Review

Reseller

2 years of experience

View profile

Not a great fit for our needs

Rating: 3 out of 10

Incentivized

May 5, 2022

Use Cases and Deployment Scope

We were looking for a minimally invasive accessibility solution for our customers. Equalweb didn't quite match up with our needs. At a basic level, we needed an accessibility solution that did not interrupt the user experience or take up on-screen space for users who weren't using it. Something triggered by a hotkey, basically. Equalweb wasn't a good match for what we were looking for. We had some 250 domains to enable accessibility software for.

Pros

Inserting an access widget
Making visual accessibility edits
Meeting compliance

Cons

Invasive widget
Lowers conversion rates

Likelihood to Recommend

This software did not work for us in a medium-sized digital marketing agency setting. Perhaps a direct end-user, like a one-site manager, would be able to make use of it better than we could in our setting.

Verified User

Executive in Corporate (11-50 employees)

Vetted Review

1 year of experience

Equalweb, to personalize and facilitate access to our website in an effective way.

Rating: 9 out of 10

Incentivized

April 12, 2022

Use Cases and Deployment Scope

EqualWeb is an effective, fast and profitable accessibility plugin for our organization, it will help us to comply with the accessibility requirements established by ADA and WCAG in our websites. Implementing Equalweb is very simple. It is fully customizable, easily adapts to our website design, it is available in 32 languages, it is also compatible with any content management software (CMS), including Wix, Woocommerce, WordPress, Magento, Joomla, Drupal, Squarespace, Google Tag Manager, Shopify and many more, offering an intuitive and seamless experience for everyone.

Pros

It offers great accessibility features that are 100% customizable and are available in more than 32 languages.
Easy installation.
Low cost.
It allows to adjust the functions or web pages according to the disabilities, needs or individual preferences.

Cons

Customer support is weak.

Likelihood to Recommend

EqualWeb is a good web accessibility option geared towards full ADA compliance. It offers a 7-day free trial for people who want to try the product, they can access a wide list of features for free, it also offers automatic and manual correction, it is compatible with any software (CMS), including Wix, Woocommerce, wordpress etc.giving you added peace of mind knowing your site is fully compliant.

Verified User

Engineer in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

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