Convirza Reviews and Ratings

Use Cases and Deployment Scope

We are a direct mail company and our clients use Convirza for call tracking. With very few exceptions in the past year, it always fires up quickly and accurately. It is easy to send the clients reports. It is an excellent tool for advertisers to gauge exactly how many calls they get so they cannot say they are not getting a response when we can send them a report with details of every call.

Just this morning I needed assistance when a client called me to report a glitch in their ring through, so I called Nathan and he was immediately responsive in attempting to work out the problem.

Likelihood to Recommend

I have only used Convirza for the purpose of our advertising clients to be able to track their call volume, listen to the calls, or even call back callers that did not leave a message. I believe it would be a good tool for any business that wishes to do that. Even though the service is free to our clients, some choose not to use it if they have the type of brick-and-mortar business where customers who receive their mailer at home are more likely to walk in than they are to call.

Use Cases and Deployment Scope

Convirza is a great tool for tracking and measuring campaign response. We use it in both print and digital advertising to measure the efficacy of campaigns and make data driven decisions. It's been a game changer in allowing us to more accurately track response to advertising activities and get a better handle on what's working in the market.

Likelihood to Recommend

Convirza is particularly suited to print campaigns allowing us to track the response to newspaper, flyer and magazine activities.

Use Cases and Deployment Scope

We use Convirza for our own marketing campaigns and for client campaigns. Specifically, we use it to trace inbound phone calls to the proper marketing channel in order to have proper attribution in various CRM systems. Without this information, we would only be able to track inbound lead forms. Convirza preserves the data chain.

Likelihood to Recommend

If you are specifically looking to track inbound phone calls back to a point of origin (e.g., organic search, paid search, a particular ad, direct mail), it provides an easy, affordable solution. If you are using the more expensive phone tracking solutions out there that have a ton of "advanced features" that you will never use, Convirza will almost certainly save you money. The only issue we run into with clients, which is an issue with the call tracking industry at large, is when a client has a vanity phone number that they are unwilling to deviate from.

Use Cases and Deployment Scope

We use Convirza for client advertising campaign tracking and it's been a great tool to monitor how many calls a campaign receives and how the calls are handled. This kind of access to monitor campaign success is vital to my work with my clients. Convirza is also very cost-effective, making it an easy solution that I can easily add to my client programs without the worry of excessive overhead costs.

Likelihood to Recommend

Convirza is well suited for advertising and marketing campaigns. I wouldn't recommend it for a company that just needs a special phone number.

Use Cases and Deployment Scope

We use Convirza to track all of our phone calls to action in print, digital, and online content and website. It allows us to not only measure response rates via phone calls, but we also are able to have the sales managers listen to calls and review them for coaching and address missed opportunities.

Likelihood to Recommend

If you want to track specific campaign responses via phone this is the perfect solution, especially if you don't want to wait for someone in IT to program a number for you. There are better sales coaching and monitoring packages and this doesn't try to be that, but it does provide some valuable feedback in that arena.