TrustRadius Insights for ClickUp are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Comprehensive Project Management Capabilities: Reviewers have consistently praised ClickUp for its comprehensive project management capabilities, including efficient task organization and effective deadline management. Many users found the platform's hierarchical structure for projects and tasks to be well-organized and user-friendly.
User-Friendly Interface and Customization Options: Users appreciate ClickUp's user-friendly interface that allows for easy customization and highlighting of frequently used functions, enhancing the overall user experience. The platform's ability to track task statuses, segment tasks with additional fields, and notify users of updates has been highly valued by reviewers.
Flexibility and Integration Capabilities: Reviewers have highlighted ClickUp's flexibility, customization options, and integration capabilities with other systems as key strengths. The platform's continuous improvement based on user feedback, coupled with excellent community support and customer service, has also been highly valued by users.
We use ClickUp as our centralized operations and workflow management system. It helps us to manage and track shipments, rate request and operations. We were even able to set up Automations that does the tedious and repetitive tasks. There is so many ways to integrate ClickUp with other systems in your workflow, the possibilities are endless.
Pros
Tracking tasks and deadlines
Storing information for each task
Automating mails
Cons
Being able to send mails from any email address in your team
Easier webhook integration
More variables to control in automations
Likelihood to Recommend
Clickup is great if your business has a lot of different tasks, for example shipments. You are able to keep track of your tasks very easily.
In my company, I use ClickUp for basically all of our processes. It is where we define tasks, priorities, deadlines, and assignees. We divide everything by department , document tutorials , and create summaries and links to direct files and study materials. We use boards during strategic meetings and various views to track the progress of projects. Additionally, we use sprints and super-agents.
Organizing what tasks are being done. Store information. Share inforamtion. Automatically record meeting notes and creating analyzed meeting summaries. Organizing projects. Create maintainance tasks to ensure they are followed up on regularly. Communicate directly through github issue integration, tagging and assigning problems to different people. Creating a wiki to share information.
Pros
AI
task organizing
Hivemind
Cons
Math in docs
Price
Folders in folders
Likelihood to Recommend
it gives a nice oveview and becomes a collective hive mind
as sole pm of my organization, ClickUp has helped me to structure and excellently delegate tasks to my teammates, before ClickUp there really wasn't any accountability or blockers being easily identified but yes a few months of getting into ClickUp and so much in terms of work strcuture and productivity output has changed.
Pros
helps tracks tasks easily
helps identify blockers
easily breaks down milestones and goals into really doable bits
Cons
maybe the help section to better onboard newcomers (in case companies aren't doing it right or good enough)
Likelihood to Recommend
i work as the only PM/ Lead Web dev in a game dev studios, before i started using the ClickUp ,tasks were really hard to track it was usually done on discord or whatsapp and that easily got buried under tons of messages in hours. ClickUp usage helped changed that it helped identify what or whom were constant blockers and training was efficiently carried out that helped us avoid such inconveniences now.
ClickUp has significantly improved our visibility and control over the entire product lifecycle. It helps us structure testing activities, track defects more transparently, and align closely with product and engineering teams. With clearer task ownership and better documentation, we’re able to address business issues faster and ensure higher product quality before release.
Pros
Able to manage start date and end date task
Can manage progress every single task in each sprint
Solve the problems for time calculation
Cons
Uploading image
Detailing task
Linking one task to other
Likelihood to Recommend
ClickUp can provide more subtask and able to rearrange field when we need or no need, so we can enjoy using the ClickUp and also can manage the task and subtask with more detail and focusing solve the problems in our sprint. We also can attach the image to clearly perspective for our internal team
I use ClickUp to manage sanitation projects. I like how easy ClickUp is to view things; it's very intuitive. The different dropdown lists allow for a broader view in each different environment, so I don't have to keep checking which projects are running every time.
Eu uso o ClickUp para gerenciar projetos de saneamento. Eu gosto da facilidade de visualização do ClickUp, ela é muito intuitiva. As diferentes listas suspensas permitem que a visualização seja mais ampla em cada ambiente diferente, portanto não preciso ficar verificando todas as vezes em quais projetos estão funcionando.
Pros
Present tasks and milestones in a broad way
Dividing tasks into different environments within the same workspace
Assigning responsibility for various tasks
Apresentar tarefas e marcos de forma ampla
Dividir tarefas em ambientes diferentes na mesma área de trabalho
Atribuir responsáveis em tarefas diversas
Cons
Standard task templates replicate assignees, deadlines, and descriptions, which isn't very useful for different projects
Inbox notifications could be less frequent, and when selecting the "unfollow" option on task X, I would like this to be replicated for the other subtasks of the same project
The panel assembly process could be more intuitive
Os modelos de tarefas padrão replicam os responsáveis, prazos e descrições, algo que não é muito útil para projetos diferentes
As notificações da caixa de entrada poderiam se menos frequentes e ao selecionar a opção "deixar de seguir" em uma tarefa X eu gostaria que isso fosse replicado para as outras subtarefas do mesmo projeto
A montagem de painéis poderia ser mais intuitiva
Likelihood to Recommend
ClickUp is good for companies with a large volume of projects and tasks to be delivered, as it allows for a macro-level view, which greatly facilitates both the management and organization of those responsible for each task/project, thus making routines more productive.
O ClickUp é bom para empresas em que há um grande volume de projetos e tarefas a serem entregues, pois permite uma visualização macro e isso facilita muito tanto a gestão quanto a organização dos responsáveis por cada tarefa/projeto, dessa forma as rotinas tendem a ser mais produtivas.
<i>This review was originally written in Portuguese and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.</i>
We use ClickUp for internal marketing project management as well as day-to-day operations. We have an overall project in ClickUp for everything we do, and then for bigger projects, we set up a specific project-based ClickUp template to isolate tasks meant for that project. We also have several automations that feed into specific ClickUps for content generation and publication.
Pros
Tracking tasks.
Switching to different types of views for projects.
Tagging people for specific reasons in tasks.
Cons
Sometimes the platform can lag.
The whiteboards feature still needs some love.
Notification overload.
Likelihood to Recommend
ClickUp is really well suited for remote teams that are tech savvy and used to already using a project management platform, whether it be ClickUp, Asana, Monday, or any of the major platforms . Teams with beginner project management platform users can find ClickUp a little daunting because of its depth of options and also it's very loaded UI.
Centralized Work Management & Integration:- uses ClickUp as a centralized platform to integrate and manage work across multiple systems, including Salesforce, HR1, Jira, SAP, and Azure DevOps. The main goal is to eliminate data silos, consolidate project management, and improve operational efficiency.
Pros
ClickUp excels at visualizing and managing resources, tasks, and projects using multiple views.
ClickUp’s automation features and AI (ClickUp Brain) streamline repetitive tasks and enable natural language querying.
Identify the most important tasks and manage dependencies.
Cons
Project Management method - CPM / CCPM & Six sigma.
More flexible rules in Automation.
Likelihood to Recommend
ClickUp’s main strength is its flexibility: Teams can modify processes, create custom fields, and set up views to match their unique workflows. Templates and best practices are available for both software and non-software teams, supporting agile, kanban, and traditional project management.
We use ClickUp for project management through 40+ different client spaces! It allows our team to streamline wor, keep track of all tasks & deadlines, track time and much more.
Pros
Lists, spaces & tasks
Automations
Different types of views
Cons
Chat
Automations (they're great, but always need improving)
Super Agents (they're great, but hard to configurate)
Likelihood to Recommend
Project management for multiple projects/clients at once