Cin7 Core Reviews and Ratings

Use Cases and Deployment Scope

DEAR Systems is used within my business as a tool to manage inventory of all inputs and finished goods. Additionally, it is a helpful tool to generate production modules, forecast production requirements and track production capacity. The software is also used to generate and send electronic invoices and to synch stock levels with our online store.

Likelihood to Recommend

The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.

Use Cases and Deployment Scope

We use DEAR Inventory across the whole organisation. It help us manage inventory, stock control, production, reconciliations, website sales etc.

Likelihood to Recommend

The software was well suited to small businesses who manufacture and sell on line and who have to manage batch codes however they are now pricing themselves out of the market. Customer service is terrible.

Use Cases and Deployment Scope

It is being used mostly by two departments -- Production and Accounting, although other departments occasionally access it.

The down time is unacceptable within DEAR -- having it gone down for 2 hours unannounced last weekend causing some overtime and unhappy campers. It's really got the worst up-time of any website I've ever seen. Not only that, it has a very glitchy and buggy interface that takes ages to load on the most menial tasks.

Likelihood to Recommend

I think it's better suited for small businesses and those looking to change inventory in the future.

Use Cases and Deployment Scope

We have clients using DEAR Inventory to manage large volumes of drop shipments and shipments from [their] own warehouse. Drop shipping mechanics are excellent, combined with procurement via purchase orders in a multi-currency and multi-warehouse environment. The ability to clone or create a matrix of, for example, products by colour and size are excellent features. We are 100% Xero Accountants - Silver Partners and we find the integration to Xero, 100% robust and reliable. Also, the visibility of data transfer status is very clear.

Likelihood to Recommend

DEAR is excellent at integration from Amazon. DEAR is too fiddly when receiving part shipments. Conversion of units from square metres to Square feet is a simply programming modification. Imagine you stock in imperial but customer orders in metric. How easy it would be for the software to manage this? I would also like to see the ability to buy in packs and sell singularly. It seems this is possible, but it means using the assembly/disassembly which is a skill set in itself.