BizLibrary Reviews and Ratings

Rating: 8.3 out of 10

Score

8.3 out of 10

Community insights

TrustRadius Insights for BizLibrary are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

BizLibrary is a versatile software that has proven to be indispensable for organizations looking to address their training needs effectively. Users have praised the vast library of courses available, which cater to a variety of interests and positions within the company. Employees have found great value in being able to access both short and detailed courses, allowing them to choose the training options that best suit their needs.

The software has also been lauded for its ability to provide consistent training across the organization. With BizLibrary, companies can assign specific courses with defined due dates, giving employees the flexibility to complete training at their convenience. This feature has been particularly appreciated by salaried employees who are able to take additional classes based on their interests. Moreover, BizLibrary has proven useful in areas such as individual development plans, legal compliance, defensive driving, harassment training, safety training, bloodborne pathogens, and self-directed learning.

One key advantage of BizLibrary is its ability to fill leadership skills gaps and address performance issues with leadership teams. The software offers a soft skill assessment tool that helps identify limitations and provides a combination of online assignments and classroom training to reinforce concepts. This solution has been widely utilized by hospitality supervisors and potential supervisors in conjunction with classroom training to bridge skill gaps.

Furthermore, BizLibrary serves as a consolidation platform for company documents, videos, and other resources, offering great content for training purposes. By housing this valuable information on their own LMS, organizations can ensure quality and consistency in training for all employees—especially those in multiple campuses with varying schedules. In addition, BizLibrary acts as a valuable supplement to in-house programs by providing professional skill refreshers and entertaining educational videos.

Overall, users have emphasized the ease of use of the platform and content offered by BizLibrary. The software has streamlined the training processes within organizations and has become an essential online learning portal for entire staffs. Its curated Learning Paths have allowed companies to deliver focused content tailored to specific groups or topics. With BizLibrary, organizations can facilitate training for multiple locations, including compliance training, safety training, job-specific skills, and ongoing development for leadership teams and all team members. The software's goal of reducing safety hazards by educating employees on office and field safety, business etiquette, and work ethics has been widely recognized.

Lastly, the assistance provided by BizLibrary's Client Success Manager has been commended by users who have found their support helpful whenever needed. This additional level of support enhances the overall experience of using the software and ensures that organizations can effectively meet their training goals

Reviews

20 Reviews

LMS that does the job for a great price

Rating: 8 out of 10

Incentivized

February 1, 2022

Use Cases and Deployment Scope

We have been able to add and expand learning opportunities throughout the organization and it has been very helpful in tracking and keep the organization's compliance in order. It has become the goto place for consolidation of company's documents, videos and other resources for our current training and development needs as well as offered us great content that we can use for training purposes.

Pros

User Management
Structuring E-learning content
Email Reminders

Cons

Bugs in backend flow
Retirement of training content once used

Likelihood to Recommend

Utilize the personnel and resources they are providing for training. Make sure you demo and the leadership team runs it before purchasing the product. It offers all the features and is a very easy to use system however, it really depends if its meeting your requirements. Have an overall strategy on what you are trying to accomplish, take help of the support team wherever necessary and it won't disappoint you.

Ankit Hasija

Training Head in Human Resources at MedTourEasy (201-500 employees)

Vetted Review

2 years of experience

View profile

BizLibrary the way to go for content

Rating: 10 out of 10

Incentivized

October 11, 2021

Use Cases and Deployment Scope

We use BizLibrary across all departments for my particular agency. We use it to search for relevant training courses that can be uploaded into our LMS to provide a variety of training courses that our staff can take depending on their interests and positions. They also offer courses for certification in different areas, so we use these to help employees obtain certifications they are interested in.

Pros

Provide variety of topics to offer training for your employees
Notifying you of newly released content each month
Providing SCORM files that are easy to export and download into your own LMS
Responding to any requests for support

Cons

Notifying us of content that has been retired so it can be removed from our LMS
Exporting content, there are times when I can only filter one course at a time
Less account management, we will ask for help when we need it, so we don't need our account rep reaching out to us quite as often as they do

Likelihood to Recommend

Since I only use BizLibrary as a source for content, I cannot speak to the program's suitability as an LMS, but it is an excellent solution for obtaining content that can be used in your own LMS. They offer a wide range of topics, the courses are just the right length, and the files never give me any issues exporting, loading into our LMS, and users rarely have trouble viewing the files. If you are looking for content to be added to your own LMS, BizLibrary is the way to go. What I know of it as an LMS, it seems like there would be content overload for a student. With so much content, it might be hard for a student to narrow down what they would like to take.

Tiffany Whisenhunt

LMS Administrator at Georgia Department of Administrative Services (201-500 employees)

Vetted Review

5 years of experience

BizLibrary - Best service in the biz

Rating: 8 out of 10

Incentivized

May 20, 2021

Use Cases and Deployment Scope

BizLibrary Content is being used by our organization to provide a wide level of training to meet a variety of needs. We house our BizLibrary Content on our own LMS. Our goals were to have a base library of trainings for individuals.

Pros

Wide range of training.
Responsive customer service.
Majority of training has multiple accessibility features, closed captions and transcript.
Most training has interactions, resources, handouts and links.

Cons

Not everything training has transcripts and closed captions.
Interactions are limited to quiz questions.
Personalization tool for content is limited, but simple.

Likelihood to Recommend

Great for baseline content. They do make personalized courses and content so great if your team doesn't have the capacity to build all of their training. Very simple content format so most users can jump right in. Great for businesses with simple needs.

They are also a Learning Management Site and it is rather simple to use.

Heather Hicks

Instructional Designer & LMS Administrator in Information Technology at State of Vermont Agency of Human Services (5001-10,000 employees)

Vetted Review

2 years of experience

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BizLibrary is a fantastic supplement

Rating: 8 out of 10

Incentivized

September 4, 2020

Use Cases and Deployment Scope

While most of our operational training is designed, developed and delivered in-house, we have found BizLibrary to be a value supplement to all of our programs. BizLibrary is particularly useful for professional skill refreshers for our employees such as customer service topics. The wide range of entertaining and educational videos is also very useful to liven up our in-house trainings.

Pros

Large variety of videos and full lessons.
Useful handout and transcript resources.
Responsive customer experience.
Easy to search for what you really need.

Cons

Staple lessons have been archived and not replaced.
Large amount of content takes time to sort through.

Likelihood to Recommend

Because of our company's specific operational training, BizLibrary is not suited for our day to day operational development. However, its large selection of general topics such as customer service, leadership, and communication prove very useful to change the pace of our in-house training programs. We often use a small selection of BizLibrary content to prepare our employees for longer in-person training. The ready-made lessons make giving the background information easier so that we can spend more time and effort on in-house topics during class.

Sofia Gayou

Talent Development Specialist in Human Resources at Brundage Management Company (501-1000 employees)

Vetted Review

2 years of experience

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BizLibrary is a great time saver...

Rating: 8 out of 10

Incentivized

September 3, 2020

Use Cases and Deployment Scope

While we generate most of our training materials in house, we love using BizLibrary to supplement our training. We have been using BizLibrary for 2 years now and utilize their content as much as possible for our safety, customer service and general employee improvement training. The ease of the BizLibrary platform and content has made this process easy and the assistance of our Client Success Manager allows us an avenue to get help when needed. I am glad that we partnered with BizLibrary.

Pros

Great variety of content topics.
Client Success Manager assigned to help us.
Ease of use of the BizLibrary Platform.

Cons

Some content is archived and not available after we implement.
A lot of content to sort through.

Likelihood to Recommend

As stated, we create a majority of our own content so that it is specific to our business, but BizLibrary is well suited for us to use their generic content. Instead of our team having to create videos and training modules on topics such as safety, customer service, leadership, etc, we can utilize the variety of videos available for these topics.

Robert Boyd

Learning and Development Strategist in Human Resources at Brundage Management Company (1001-5000 employees)

Vetted Review

2 years of experience

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Really good product to invest in staff

Rating: 10 out of 10

Incentivized

August 6, 2020

Use Cases and Deployment Scope

BizLibrary has given our company a source of vast resources. Our employees have done a lot of self-development that they would normally spend out of pocket dollars for use at work. Having the ability to assign training for onboarding that is one-stop with access for managers to check-in on staff is a big help for us. Having our new management team members having a resource to learn on not just situational but practical uses of tools that are at their disposal is big. Our IT department was really excited to see all the training opportunities available and continue to develop.

Pros

Large library for all types of positions to learn from.
Customization playlists to group courses to assign.
Very easy administration of courses.
Lots of support from BizLibrary and very responsive.

Cons

A big library that has a lot of choices to choose from, so it takes some time when deciding.
Industry specifics can be scarce for healthcare.
Building playlists to assign requires more money invested.

Likelihood to Recommend

The use of BizLibrary for new hire orientation, promotion to management training, and annual compliance has saved us a lot of time and helped with the career development of our staff. All of our employees enjoy the fact that they can use microlearning to learn about a topic or skill in a short amount of time instead of dedicating an hour or three to learn one portion or shortcut they were unaware of.

Brandon Guthrie

Human Resources Manager in Human Resources at LA PINE COMMUNITY HEALTH CENTER (51-200 employees)

Vetted Review

1 year of experience

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Unlimited Learning Opportunities

Rating: 8 out of 10

Incentivized

February 3, 2020

Use Cases and Deployment Scope

BizLibrary is being used with our hospitality supervisors and potential supervisors in our company. I use it in conjunction with classroom training and it works very well. I never have an issue finding materials that fit our needs and address a skill gap. We utilize it mostly for soft skill training. I love the aspect that our learners have unlimited access which helps us to provide a culture with an emphasis on learning.

Pros

It offers current training videos and large variety so I never have to search for material for training.
Tracking and user-friendly platform, this enables me to be able to report to my leadership team with accurate and relevant information.

Cons

In 5 years I have had 5 different client success reps and feel like I have to start all over each time, I wish there was a way to create some consistency in the transition, but each time I feel like I lose ground because I get a new person with a new focus.
I'd like to see the gaming feature of BizLibrary expand.

Likelihood to Recommend

BizLibrary offers great training for corporate environments and the quality and amount of training available is unmatched. I do, however, wish that they had a few options for work environments that are not corporate offices. We own and run two casinos and it is hard for our managers to relate to professionals in suits sitting behind desks. They are working managers and the environment is different. I think there is a lot of room for creating training for those that don't work in corporate environments. Hospitality, convenience stores, grocery stores, etc.

Edie Ingram

Manager of Training and Organizational Development in Human Resources at Wyandotte Tribe of Oklahoma (501-1000 employees)

Vetted Review

5 years of experience

View profile

BizLibrary - A Great Solution for a Varied Workforce

Rating: 10 out of 10

Incentivized

January 7, 2020

Use Cases and Deployment Scope

As a manufacturing with a number of facilities across the Unites States, we were looking for a solution to provide consistent training to our employees, particularly in the area of Leadership. We have only used this at this point for our salaried employees and have found that they have embraced the training. We have a monthly required training, but employees take the required training and then take other classes that they are interested in. BizLibrary has a large library of coursed, both very should and more detailed. They are a great firm to work with.

Pros

Support - available through a personal representative and a help line. In addition there is an online help database.
Updating Content - they are continuously retiring old content and replacing it witn new.

Cons

I am having a hard time finding something that is not done well.

Likelihood to Recommend

We have been very pleased with BizLibrary. The best thing is that we are able to reach everyone across the U.S. and provide consistent training. We use it primarily for management and leadership training. Our employees have enjoyed the classes and say that frequently they learn something new and if not, the content provides a good refresher.

Bonnie Turner, Ph.D., SHRM-SCP, SPHR

Director Human Resources in Human Resources at Elkhart Plastics, Inc. (501-1000 employees)

Vetted Review

1 year of experience

View profile

I Love BizLibrary!

Rating: 9 out of 10

Incentivized

December 20, 2019

Use Cases and Deployment Scope

We use BizLibrary across the whole organization. We use both Biz content and custom content. We have multiple campuses and varying schedules, 7 days/week. The product helps us keep quality and consistency in training for all employees.

Pros

Content creation.
One-on-one support from client success.

Cons

I'd love for it to incorporate a custom content creation platform.
I wish it could also be used in app form.

Likelihood to Recommend

It's well suited for medium-sized organizations that have funds for such a product and can't do all training in-house. I don't know that it would be as affordable for smaller organizations.

Janelle Gregory

HR Specialist in Human Resources at Church of the Resurrection (201-500 employees)

Vetted Review

3 years of experience

Does what I need, but is a bit tricky to use

Rating: 7 out of 10

Incentivized

September 14, 2019

Use Cases and Deployment Scope

I use it to record employee training. Some training is done through it and employees use it to upgrade their skills as well.

Pros

Good library - diverse range of topics.
Web access so employees can use it at home.
Responsive customer service team.

Cons

It could be simpler to administer.
Without customer service support, I would not be able to resolve some errors in recording classroom training as the solution was obscure.

Likelihood to Recommend

I like the library and the opportunity it gives people to upgrade their skills or enhance their knowledge. I am constantly reminding them that it's available.

Debbie SouthMitchell

HR Manager in Human Resources at Advanced Integration Technology (51-200 employees)

Vetted Review

5 years of experience

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BizLibrary the way to go for content

Rating: 10 out of 10

Incentivized

October 11, 2021

Use Cases and Deployment Scope

Pros

Provide variety of topics to offer training for your employees
Notifying you of newly released content each month
Providing SCORM files that are easy to export and download into your own LMS
Responding to any requests for support

Cons

Notifying us of content that has been retired so it can be removed from our LMS
Exporting content, there are times when I can only filter one course at a time
Less account management, we will ask for help when we need it, so we don't need our account rep reaching out to us quite as often as they do

Likelihood to Recommend

Tiffany Whisenhunt

LMS Administrator at Georgia Department of Administrative Services (201-500 employees)

Vetted Review

5 years of experience