Enterprise level AI technology to make conversations and UI seamless
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
Being in a consultative role with organisations, my role within the group is to translate complex business challenges into technical solutions through the use of strategy, creativity and technology. Avaamo is a innovative conversational interface provider that makes UI all the more seemless
Pros
- Seamless and powerful transition to real person support
- Not overly technical to implement in first instance
- Intuitive conversational flow is paramount and delivered near-perfectly
Cons
- Issues with other languages, such as Spanish currently
- Expensive but arguably represents solid Value
- No version control
Likelihood to Recommend
For a customer centric organisation looking for a future proof approach towards customer service this could be very much be well suited if you have the capital and/or patience. Providing intuitive AI that can provide huge value to enterprise organisations, but perhaps less so to smaller ones that could deal with the customer experience on a more human / personal level
MR
Matthew Rodham
Business Development Coordinator in Sales at Elementary Group (11-50 employees)
Vetted Review
1 year of experience