7 Years of Satisfying Experience with Absorb
Use Cases and Deployment Scope
We use Absorb to host and track completion of onboarding training for entry-level roles, compliance training for all levels, and completions for eLearning and on-the-job training for manager training programs. We have 7000+ frontline employees and over 1500 store managers that use the platform to complete mandatory and optional training. We also offer optional professional development eLearning, through a connection to Skillsoft's Business Library, for our managers and corporate headquarters employees.
Pros
- Our system admins are able to easily train on the platform and complete their tasks in a relatively intuitive manner.
- We are able to brand our pages to fit our brand standards.
- Absorb provides relatively low friction for users.
Cons
- The feature we use for on-the-job training checklists is cumbersome for both admins and, more problematically, for users. They need to click through several screens to check off on skills.
- I'd like to see more options for AI-assisted career pathing and listing of courses by role.
- Absorb connects with Skillsoft, but the process for integration was costly and took a lot of time.
Likelihood to Recommend
As a way to deliver eLearning content and track completion, I think Absorb handles our 7000+ users competently. In addition, their support team was always extremely helpful and responsive. When we went through the process of integrating Absorb with Skillsoft Business Advanced library, Absorb's team was very knowledgeable and helpful.
I think teams needing more streamlined checklist-style OJT skills tracking will be disappointed by Absorb's feature. It takes 4-5 clicks for a user to trainer to sign off on one skill.