Wish we hadn't signed an annual contract!
Use Cases and Deployment Scope
It was being used by our entire sales team but we are looking to make a change and find a better product asap.
Cons
- My experience with Fileboard has been less than ideal after making the switch from a very similar product. Our sales team as well as our operations team has experienced a number of stability issues on calls with our prospective customers to the point that we are looking for alternative solutions before our contract with fileboard has even expired.
- I received more complaints from my team in 6 months using Fileboard than 2 years using a competing product.
- We attempted to part ways mid contract and request a refund for unused access but were rejected and accused of blackmail after I provided two possible outcomes to our situation. One being private resolution and parting ways and second being an honest assessment of my experience with Fileboard and wishing we had stuck with the slightly more expensive solution.
Likelihood to Recommend
At this point I am having trouble coming up with something that fits here. The product works well some of the time but when it doesn't it makes such an impact that it overshadows any positive impact that we received.
