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15Five Reviews and Ratings

Rating: 8 out of 10
Score
8 out of 10

Community insights

TrustRadius Insights for 15Five are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-friendly Interface: Users find the user interface of 15Five to be easy to use and intuitive, allowing for seamless navigation and actionability. Several reviewers have mentioned that the platform's layout and ease of entering information make it a user-friendly tool.

Valuable Goal Tracking: The ability to track individual and team goals in a detailed and organized manner is highly appreciated by users. Many reviewers have stated that this feature helps them stay on track with their priorities and improves performance management.

Effective Communication: Users appreciate the easy information sharing within the organization facilitated by 15Five. Tagging individuals or using the @all feature makes it simple to share information. This feature has been mentioned by multiple reviewers as valuable for promoting collaboration and inclusive culture among teams.

Reviews

46 Reviews

Great tool for HR teams to track workers performance

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

We use this platform to give feedback to our managers, it's allowing to track what are our current progress in some tasks depending on the period of time you are reporting. For instance, we have a weekly scope and are 4 tasks in progress may be completed in the upcoming days, so in 15Five we push the latest updates around the current status of each one. The weekly report also includes other useful metrics like level of happiness or level of difficulty trying to solve the pending tasks.

Each report includes the expectation about the task completion and what of the current work will remain open until next report, you can add new task for the following weeks/reports.

Pros

  • The track of worker metrics like level of satisfaction with their job.
  • Bring a easy way to put a list of highlights occurring in the current week
  • Based on the reports, a manager can have a visual track around the worker performance and take decisions in consequence.

Cons

  • Each task can be attached to an alarm, if you doesn't complete it after some weeks or let it opened then the system should remind you about the issue.
  • Can add more fields to track other metrics like hours expended, level of difficulty by task or the capability to add subtasks if the current one cannot be closed due news founds.
  • In general the worker cannot access to their proper metrics, might be useful if not only the manager can get the historical performance

Likelihood to Recommend

Is good just to have a general level of worker satisfaction but is not intender to be used like project management tool. <div>Is true that you can track if some task are being completed or not, but it doesn't include other needed fields per task like story points, documentation, epics related or dependencies from other projects/tasks.</div><div>So results useful for HR teams who wants to follow how their workers are in a particular project and take actions around their psychological matter or performance</div>

DF
Diego Felipe Mejia Ruiz
Software developer in Research & Development at Xebia (51-200 employees)
Vetted Review
15Five
1 year of experience
Verified on LinkedIn

15Five review

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Currently utilizing for performance management, including review cycles.

Pros

  • 1-on-1 feature helps keep managers and employees accountable.
  • Objectives helps keep transparency on projects and timelines

Cons

  • Wish 15Five's compensation feature was more built out with customizations. Currently, the integration with Comprehensive is very limited in terms of questions available.

Likelihood to Recommend

15Five is perfect for companies that are just getting started with performance management, It's also great for employee engagement with their high five feature.

VU
Verified User
Contributor in Human Resources (51-200 employees)
Vetted Review
15Five
1 year of experience

Multiple functionalities in one tool

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use 15Five company wide for goal setting and measurement, one-on-ones, performance reviews, and recognition.

Pros

  • High Fives - this is an easy way to integrate with slack to recognize teammates quickly, and allows calling out core values as well
  • Performance Management is fully customizable, you can set up an individual or company wide review cycle, customize questions and rating systems, timeframes, and reviewers
  • Goal Setting is simplified, trackable and can be customized to team or individual
  • One on Ones are super useful and easy for employee as well as manager to use

Cons

  • The type is small, and when displaying Company wide OKRs it is a bit busy and hard to see in a company wide zoom and back to team or individual
  • We'd like to have the ability to customize a bit more i.e. change OKRs to simply "Goals" to keep things simpler at our small size.
  • We would like the ability to set up a dedicated 30/60/90 day goal cycle or a customized 90 day onboarding achievement cycle
  • We would like to be able to customize Check Ins for example the "How did You Feel At Work This Week" and rating we'd like to customize that banner

Likelihood to Recommend

We love the ability to recognize peers and align the High Fives with core values (and having it integrate with slack creates visibility which encourages use of the feature) The Performance Review features are quite customizable and do most of what we'd like. The goal setting function is robust, however I wish that area was a bit less complicated as we'd like to be able to zoom out for company milestones, it just looks busy. In terms of managing an employee's lifecycle from hire on past their 30/60/90 day goals, that piece is customizable however I'd love it if check-ins were completely custom.

VU
Verified User
Executive in Human Resources (11-50 employees)
Vetted Review
15Five
3 years of experience

Some half-useful features but buyer beware--they will nickel and dime you!

Rating: 2 out of 10

Use Cases and Deployment Scope

We originally chose 15Five to help us track employee goals and satisfaction. With thought its OKR platform would help employees focus on our most important metrics. We also thought the weekly check-ins would help us track employee engagements.

Pros

  • High Fives allow employees to recognize their colleagues
  • Check-Ins allow managers to get weekly feedback from employees regarding how they feel at work

Cons

  • I think 15Five dashboards can be quite clunky and difficult to use
  • I think their One-on-one management feature makes it difficult to track action items or search histories across time or multiple employees--a simple Google Doc is much more effective or Notion if you want even more functionality
  • In my opinion, 15Five's customer service is among the worst I have experienced from a software company. They will nickel and dime you and use hidden fine print to wring as much money as they can from you.

Likelihood to Recommend

I believe if your managers can't make time to have in-person or live check-ins with their employees, the 15Five surveys and tools can create a semblance of care and follow-up, but many employees resent how impersonal it is. If you are able to have more face-to-face interactions or Zoom one-on-ones, those are almost always better-received by employees.

DR
Dane Roberts
Executive Director in Corporate at Monticello Academy (51-200 employees)
Vetted Review
15Five
5 years of experience

15Five has Significantly Contributed to My Ability to Fine Tune and Optimize My Performance!

Rating: 10 out of 10

Use Cases and Deployment Scope

We use 15Five to align our personal OKRs with our manager/director objectives which funnel up to our larger organizational goals. This ensures that I, along with my team and the entire company, remain dedicated to the individual tasks necessary to hit our targets. I also use "check-ins" at the end of every week to review my accomplishments/challenges which provides insights to support my one-on-one meetings, track my progress towards my OKRs, and identify key priorities for the upcoming week.

Pros

  • Tracks OKR progress easily
  • High Fives - a great feature that recognizes teammates who have made an impact on our performance
  • Check-ins - an easy place to keep notes for 1-on-1s which helps make those meetings more impactful/organized

Cons

  • The more business units and teams you adopt consistently using 15five, the more you see the full value.
  • Reporting - it would be helpful to see an entire org chart breakdown of the goals hit/missed at the end of each quarter.
  • Recommendations - focus points/alerts on OKRs that aren't progressing and auto-generated action items you should take would be really useful functionality.

Likelihood to Recommend

15Five has helped me identify what part of my job I need to be dedicating more focus to and has allowed our team to celebrate wins together. Being a remote company, you lose a lot of face-to-face interaction for Slack messages so receiving High Fives in front of everyone on 15Five has been a great way to show appreciation for individuals in front of the entire company.

ZS
Zak Sutter
Account Executive in Sales at TrustRadius (51-200 employees)
Vetted Review
15Five
3 years of experience
View profile

OK Product

Rating: 9 out of 10

Use Cases and Deployment Scope

We have updated our review given positive customer interactions with 15Five following our initial challenges. We are generally now satisfied with the product and intend to continue its use at our organization given its wide-variety of functions and generally easy UI/UX.

Pros

  • Email reminders
  • User Interface

Cons

  • N/A

Likelihood to Recommend

We have updated our review given positive customer interactions with 15Five following our initial challenges. We are generally now satisfied with the product and intend to continue its use at our organization given its wide-variety of functions and generally easy UI/UX.

CR
Christen Romero
General Counsel in Legal at Xos, Inc. (201-500 employees)
Vetted Review
15Five
2 years of experience
View profile

15five will drive your culture forward

Rating: 9 out of 10

Use Cases and Deployment Scope

We use 15five for everything from weekly check-in and pulse, reviews, growth plans, and high fives

Pros

  • Weekly check ins and rhythms
  • Keeping 1 on 1's moving forward and on track
  • Encouraging others through high fives

Cons

  • Predictive Analytics Use
  • OKR ease of use
  • Richer feature set

Likelihood to Recommend

Easy to use and robust software that helps drive your culture forward. We have seen a great forward movement in the connection between team members, our managers, and different teams across the company. Their reporting is easy to use, helpful, and intuitive. We use this weekly for follow-up and to understand the pulse of our team.

VU
Verified User
C-Level Executive in Human Resources (1001-5000 employees)
Vetted Review
15Five
3 years of experience

Task & Goal Driven is my Jam...

Rating: 8 out of 10

Use Cases and Deployment Scope

I use this software on a weekly bases to document my list of priorities that have been accomplished, my list of projects, and items just need to be completed within the week or weeks ahead. I believe it allows employees to add additional opinions or questions or concerns with optional space provided along with company-driven questions. I use it as a check-in and reminder of items still needing to be completed.

Pros

  • Keeps you accountable for items listed
  • Reminds you of weekly goals that may have been forgotten
  • Allows you to express your concerns and needs on a weekly bases if need be

Cons

  • Could change up some of the required questions needing to be answered, usually, there is at least one at the bottom
  • Maybe allow your supervisor to add tasks to your list just in case you forget
  • Maybe add something fun or interesting to the weekly assignment, like a silly puzzle or game that is work-related even though this might be too much and take too much time for someone to do

Likelihood to Recommend

At first, it was a little much to continue reporting each week. Then, as time went on, it was more helpful as I was using it as a tool to accomplish and complete tasks that were listed. There have only been a few weeks that I was unable to complete a weekly report, but all in all, it has made me more aware.

VU
Verified User
Administrator in Human Resources (51-200 employees)
Vetted Review
15Five
1 year of experience

Fantastic Platform

Rating: 10 out of 10

Use Cases and Deployment Scope

We use 15five for feedback with the weekly checkins, 1 on 's, Employee Engagement Survey and soon Best Self Review. I like having the platform for communication, receiving feedback and the tools to personalize the discussions to our company needs.

Pros

  • Employee Engagement Survey and how the results are broken down and explained.
  • Weekly check ins to maintain accountability on tasks throughout the week
  • Customer support is excellent.

Cons

  • I have not had any issues at this point.

Likelihood to Recommend

15Five is a great platform and you can use as much or little as you need. The customer support goes above and beyond every time I have needed assistance.

VU
Verified User
Manager in Human Resources (51-200 employees)
Vetted Review
15Five
1 year of experience

15Five is a great addition for any department or company!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use 15Five across the company. Everyone is required to complete biweekly check-in's that are then reviewed by managers. All bonus-eligible employees track their annual goals in 15Five and make updates biweekly regarding the "percent complete." We started using this a couple of years ago and it replaced out old process for handling annual reviews.

Pros

  • Reminders when check-ins are due
  • Tracking annual goals
  • Ability to give High Fives to anyone across the company for a job well done

Cons

  • It's a little confusing to me the way that we had to set up our goals if the goals were linked to a larger goal for my boss or my boss's boss.

Likelihood to Recommend

I think 15Five has been a great addition for our company as a consistent, less formal method of checking in with our direct reports. I like that I can send reminders through 15Five if my team is late in submitting their check-ins. I also like to ability to report out of the system when it's time for annual reviews. It's an easy way to remember what I was working on throughout the year for my end of the conversation with my boss. Going the other direction, it's also a good tool to remind me of all the projects/work that my team has done throughout the year.

WT
Wendy Thompson
Payroll Manager in Finance and Accounting at TOLMAR, Inc. (501-1000 employees)
Vetted Review
15Five
3 years of experience